Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Paid vacation
Paid sick leave
401(k) retirement plan
Employee Stock Purchase Program
Tuition coverage
Job Description
Starbucks Coffee Company is a renowned global leader in the coffeehouse industry, known for crafting the world’s finest coffee while creating meaningful moments of connection for customers. Founded with a mission to inspire and nurture the human spirit, Starbucks has grown to become an iconic brand recognized for its quality coffee, welcoming atmosphere, and commitment to social responsibility. At its core, Starbucks is more than just a coffee shop; it is a community hub where people gather to enjoy expertly crafted beverages and food, all served with a smile. With thousands of stores worldwide, Starbucks continues to innovate and expand its offerings, focusing on sustainability, ethical sourcing, and empowering its partners (employees) to grow both personally and professionally.
The role of a Shift Supervisor at Starbucks is pivotal to the daily success of store operations. As a Shift Supervisor, you will be the leader on shift, guiding your team to ensure each customer experience is exceptional, safe, and aligned with Starbucks' high standards. This role combines the art of coffee craftsmanship with strong leadership and interpersonal skills. You will be responsible for coaching and developing team members, delegating tasks effectively, and fostering a supportive and inclusive environment where everyone feels valued. Shift Supervisors play a crucial role in maintaining store safety, managing cash handling procedures, and ensuring that food and beverage preparation meet Starbucks quality standards.
Moreover, Starbucks is deeply invested in the growth journey of its partners. By joining as a Shift Supervisor, you gain access to comprehensive training and development opportunities designed to enhance your leadership capabilities and industry knowledge. Starbucks offers competitive compensation depending on location and experience, along with a suite of industry-leading benefits. These perks include medical, dental, and vision insurance; life insurance options; disability coverage; paid parental leave; paid vacation and sick time; 401(k) retirement savings plans with employer match; and access to an employee stock purchase program. Additionally, Starbucks supports educational advancement through 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program and provides student loan management resources.
This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. Effective communication, quick learning, and the ability to work cooperatively within a team are essential skills for success. The Shift Supervisor acts as a role model, demonstrating the ability to build strong customer and partner relationships that contribute to the welcoming atmosphere Starbucks strives to create. By leading with craft and heart, you help to make your coffeehouse a beloved community space, sparking meaningful moments one cup at a time.
The role of a Shift Supervisor at Starbucks is pivotal to the daily success of store operations. As a Shift Supervisor, you will be the leader on shift, guiding your team to ensure each customer experience is exceptional, safe, and aligned with Starbucks' high standards. This role combines the art of coffee craftsmanship with strong leadership and interpersonal skills. You will be responsible for coaching and developing team members, delegating tasks effectively, and fostering a supportive and inclusive environment where everyone feels valued. Shift Supervisors play a crucial role in maintaining store safety, managing cash handling procedures, and ensuring that food and beverage preparation meet Starbucks quality standards.
Moreover, Starbucks is deeply invested in the growth journey of its partners. By joining as a Shift Supervisor, you gain access to comprehensive training and development opportunities designed to enhance your leadership capabilities and industry knowledge. Starbucks offers competitive compensation depending on location and experience, along with a suite of industry-leading benefits. These perks include medical, dental, and vision insurance; life insurance options; disability coverage; paid parental leave; paid vacation and sick time; 401(k) retirement savings plans with employer match; and access to an employee stock purchase program. Additionally, Starbucks supports educational advancement through 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program and provides student loan management resources.
This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. Effective communication, quick learning, and the ability to work cooperatively within a team are essential skills for success. The Shift Supervisor acts as a role model, demonstrating the ability to build strong customer and partner relationships that contribute to the welcoming atmosphere Starbucks strives to create. By leading with craft and heart, you help to make your coffeehouse a beloved community space, sparking meaningful moments one cup at a time.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety, with or without reasonable accommodations
- Have at least six months experience in a role requiring constant customer interaction
- Have at least six months experience delegating tasks or coordinating the work of two or more employees
Job Qualifications
- Six months of experience in a customer-facing role
- Six months of experience delegating or coordinating tasks for two or more employees
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to learn quickly
Job Duties
- Lead shift operations to ensure high-quality customer experiences
- Coach and develop team members to enhance skills and performance
- Delegate tasks and coordinate workflow among employees
- Maintain store safety and security standards
- Handle cash accurately following company protocols
- Prepare beverages and food items according to Starbucks recipes and customer specifications
- Foster a welcoming environment that encourages connection and teamwork
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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