Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
Discounted company stock program
college tuition coverage
Financial well-being tools
Educational opportunities
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain committed to crafting the world's finest coffee while fostering meaningful moments of connection within every community it serves. Established as a leader in the retail coffee industry, Starbucks is known for its high-quality coffee products, innovative beverages, and a warm, inviting atmosphere that encourages customers to enjoy an enriching experience with every visit. The company emphasizes a culture of inclusivity, continuous learning, and personal growth for its partners (employees), making it a sought-after employer in the foodservice sector worldwide.
At Starbucks, the role of a Shift Supervisor is critical in upholding the company’s standards and delivering exceptional customer service. As a Shift Supervisor, you will lead by example to create a welcoming environment where each customer feels valued and cared for. This position involves not only overseeing daily store operations but also coaching and preparing the team to deliver quality beverages and food products that meet Starbucks' rigorous standards. The role demands strong interpersonal and leadership skills, the ability to delegate tasks effectively, and a passion for fostering a positive store culture. Your efforts will directly contribute to building a vibrant community hub while ensuring operational excellence and customer satisfaction.
Starbucks offers a supportive work environment that encourages growth through developmental experiences and comprehensive benefits. As part of the team, you will be empowered to develop your skills in retail management, team leadership, and customer engagement. The company also offers industry-leading benefits including medical, dental, vision, basic and supplemental life insurance, disability coverage, paid parental leave, paid vacation, sick time, holiday pay, and access to 401(k) retirement plans with employer match. Additionally, Starbucks provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, plus financial well-being tools and educational resources.
The Shift Supervisor position is perfect for individuals who thrive in a fast-paced, customer-focused environment and are eager to contribute to a team-oriented workplace culture. Starbucks seeks candidates with a minimum of six months of experience in customer-facing roles as well as supervisory experience guiding two or more employees. The job requires flexibility to work varied hours including early mornings, evenings, weekends, and holidays to meet store operational needs. With a commitment to diversity, equity, and inclusion, Starbucks ensures that all qualified applicants receive equal consideration irrespective of race, gender, age, or other protected characteristics. This role is a chance to make a positive impact every day by leading with craft and heart – helping to deliver the finest coffee and creating meaningful connections with every customer interaction.
At Starbucks, the role of a Shift Supervisor is critical in upholding the company’s standards and delivering exceptional customer service. As a Shift Supervisor, you will lead by example to create a welcoming environment where each customer feels valued and cared for. This position involves not only overseeing daily store operations but also coaching and preparing the team to deliver quality beverages and food products that meet Starbucks' rigorous standards. The role demands strong interpersonal and leadership skills, the ability to delegate tasks effectively, and a passion for fostering a positive store culture. Your efforts will directly contribute to building a vibrant community hub while ensuring operational excellence and customer satisfaction.
Starbucks offers a supportive work environment that encourages growth through developmental experiences and comprehensive benefits. As part of the team, you will be empowered to develop your skills in retail management, team leadership, and customer engagement. The company also offers industry-leading benefits including medical, dental, vision, basic and supplemental life insurance, disability coverage, paid parental leave, paid vacation, sick time, holiday pay, and access to 401(k) retirement plans with employer match. Additionally, Starbucks provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, plus financial well-being tools and educational resources.
The Shift Supervisor position is perfect for individuals who thrive in a fast-paced, customer-focused environment and are eager to contribute to a team-oriented workplace culture. Starbucks seeks candidates with a minimum of six months of experience in customer-facing roles as well as supervisory experience guiding two or more employees. The job requires flexibility to work varied hours including early mornings, evenings, weekends, and holidays to meet store operational needs. With a commitment to diversity, equity, and inclusion, Starbucks ensures that all qualified applicants receive equal consideration irrespective of race, gender, age, or other protected characteristics. This role is a chance to make a positive impact every day by leading with craft and heart – helping to deliver the finest coffee and creating meaningful connections with every customer interaction.
Job Requirements
- Ability to maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, or holidays
- Meet store operating policies and standards involving quality beverage and food preparation, cash handling, and safety
- Six months of customer interaction experience
- At least six months experience delegating tasks and managing employees
- Ability to prepare and coach food and beverage preparation to standard or customized recipes
- Strong communication and interpersonal skills
Job Qualifications
- Minimum six months of experience in a customer-facing role
- At least six months of experience supervising or coordinating two or more employees
- Ability to direct and motivate a team
- Effective verbal communication skills
- Strong interpersonal and team collaboration skills
- Knowledge of retail environment and store operations
- Ability to learn quickly and adapt to changing situations
Job Duties
- Maintain regular and consistent attendance and punctuality
- Work flexible hours including mornings, evenings, weekends, nights, and holidays
- Provide quality beverages and food products following standard recipes or customized customer requests
- Handle cash transactions accurately and uphold store safety and security standards
- Delegate tasks and coordinate the work of two or more employees during shifts
- Lead and coach team members to improve performance and customer service
- Build strong interpersonal relationships to foster a team-oriented environment
Job Criteria
Experience
No experience required
Job Location
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