Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid sick leave
401(k) retirement plan
Tuition coverage
Employee stock purchase plan
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world’s finest coffee and creating meaningful moments for its customers. Dedicated to more than just providing excellent coffee, Starbucks offers a warm and welcoming space designed to foster connection and community. With thousands of stores worldwide, Starbucks continues to be a leader in the retail coffee industry, setting high standards for quality, customer experience, and employee growth.
As a shift supervisor at Starbucks, you will play a vital role in creating an exceptional coffeehouse experience that brightens customers’ days. Leading with both craft and heart, you will ensure your store is a welcoming community space where every cup of coffee inspires connection. This position requires managing daily store operations, coaching and motivating your team, maintaining quality standards, and ensuring smooth cash handling and store safety.
You will be empowered by industry-leading benefits and developmental opportunities designed to support your growth journey. Starbucks invests in its partners by providing access to a variety of medical, dental, vision, and life insurance plans, paid parental leave, vacation and sick leave, retirement plans with employer matching, tuition coverage for higher education, and other valuable perks. Embracing diversity and inclusion, Starbucks is an equal opportunity employer committed to providing reasonable accommodations for candidates with disabilities.
In this role, your leadership skills will be critical as you delegate tasks and coordinate the team to deliver superior service. Your ability to build strong relationships with customers and partners alike will help foster a collaborative and positive work environment. If you are passionate about coffee and creating memorable customer experiences, this shift supervisor position offers an exciting opportunity to lead within a vibrant and socially responsible company dedicated to its partners and communities.
As a shift supervisor at Starbucks, you will play a vital role in creating an exceptional coffeehouse experience that brightens customers’ days. Leading with both craft and heart, you will ensure your store is a welcoming community space where every cup of coffee inspires connection. This position requires managing daily store operations, coaching and motivating your team, maintaining quality standards, and ensuring smooth cash handling and store safety.
You will be empowered by industry-leading benefits and developmental opportunities designed to support your growth journey. Starbucks invests in its partners by providing access to a variety of medical, dental, vision, and life insurance plans, paid parental leave, vacation and sick leave, retirement plans with employer matching, tuition coverage for higher education, and other valuable perks. Embracing diversity and inclusion, Starbucks is an equal opportunity employer committed to providing reasonable accommodations for candidates with disabilities.
In this role, your leadership skills will be critical as you delegate tasks and coordinate the team to deliver superior service. Your ability to build strong relationships with customers and partners alike will help foster a collaborative and positive work environment. If you are passionate about coffee and creating memorable customer experiences, this shift supervisor position offers an exciting opportunity to lead within a vibrant and socially responsible company dedicated to its partners and communities.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety
- Six months of relevant customer service experience
- Six months of experience in employee task delegation or coordination
- Ability to learn quickly
- Ability to build relationships
Job Qualifications
- Six months of experience interacting with and fulfilling customer requests
- At least six months of experience delegating tasks to or coordinating two or more employees
- Strong interpersonal skills
- Effective oral communication skills
- Knowledge of the retail environment
- Ability to direct the work of others
- Ability to work collaboratively within a team
Job Duties
- Lead and coordinate store team activities to deliver excellent customer service
- Prepare and coach the preparation of food and beverages to standard or customized recipes
- Maintain quality standards for beverages and food products
- Handle cash management and ensure store safety and security
- Delegate tasks and supervise the work of other employees
- Foster a welcoming and inclusive atmosphere for customers and partners
- Ensure compliance with store operating policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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