
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
Employee Stock Purchase Program
Starbucks equity program
emergency savings incentives
Tuition coverage
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its commitment to crafting the world’s finest coffee and creating meaningful moments for its customers. With thousands of stores worldwide, Starbucks has established itself as a leader in the retail coffee industry by providing a warm and welcoming environment where every cup of coffee sparks connection. The company values community, inclusivity, and the continuous growth of its partners (employees) through ongoing developmental experiences and industry-leading benefits. Starbucks not only offers quality coffee and food products but also fosters a culture where every team member can contribute meaningfully to the customer’s day, making it a preferred employer for those passionate about coffee and customer service.
The role of a Shift Supervisor at Starbucks is essential in ensuring that each store operates smoothly, maintaining the high standards that customers expect. As a Shift Supervisor, you will be a leader who embodies the craft and heart of coffee-making while creating a welcoming space for your community. This position involves supervising daily store operations, managing team members, and delivering exceptional customer service. You will be responsible for coaching and guiding baristas to prepare food and beverages according to standard recipes or customized customer orders, ensuring quality and consistency.
This position requires a flexible schedule, including early mornings, evenings, weekends, nights, and holidays, allowing Starbucks to offer outstanding service when customers need it most. The Shift Supervisor role demands strong interpersonal skills, effective communication, and the ability to build relationships within the team and with customers, fostering a collaborative environment. Additionally, this position involves delegating tasks and coordinating the workflow of multiple employees to optimize store performance and customer satisfaction.
Starbucks is deeply invested in your professional development and overall well-being, offering comprehensive benefits that support you and your family. These include medical, dental, vision, and life insurance, as well as disability coverage, paid parental leave, and paid vacation and sick time. Starbucks also provides financial benefits such as a 401(k) retirement plan with employer match, stock purchase programs, emergency savings incentives, and access to educational opportunities like the Starbucks College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree via Arizona State University’s online program.
At Starbucks, the focus extends beyond the coffee to the growth and care of each partner. The company promotes an inclusive workplace where individual compensation is determined fairly based on geographic location, experience, and other factors. Starbucks is an equal opportunity employer committed to accommodating applicants with disabilities and providing an equitable work environment for all qualified candidates. Joining Starbucks as a Shift Supervisor means becoming part of a team that values your contribution, supports your growth, and rewards your dedication with excellent benefits and opportunities to advance.
The role of a Shift Supervisor at Starbucks is essential in ensuring that each store operates smoothly, maintaining the high standards that customers expect. As a Shift Supervisor, you will be a leader who embodies the craft and heart of coffee-making while creating a welcoming space for your community. This position involves supervising daily store operations, managing team members, and delivering exceptional customer service. You will be responsible for coaching and guiding baristas to prepare food and beverages according to standard recipes or customized customer orders, ensuring quality and consistency.
This position requires a flexible schedule, including early mornings, evenings, weekends, nights, and holidays, allowing Starbucks to offer outstanding service when customers need it most. The Shift Supervisor role demands strong interpersonal skills, effective communication, and the ability to build relationships within the team and with customers, fostering a collaborative environment. Additionally, this position involves delegating tasks and coordinating the workflow of multiple employees to optimize store performance and customer satisfaction.
Starbucks is deeply invested in your professional development and overall well-being, offering comprehensive benefits that support you and your family. These include medical, dental, vision, and life insurance, as well as disability coverage, paid parental leave, and paid vacation and sick time. Starbucks also provides financial benefits such as a 401(k) retirement plan with employer match, stock purchase programs, emergency savings incentives, and access to educational opportunities like the Starbucks College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree via Arizona State University’s online program.
At Starbucks, the focus extends beyond the coffee to the growth and care of each partner. The company promotes an inclusive workplace where individual compensation is determined fairly based on geographic location, experience, and other factors. Starbucks is an equal opportunity employer committed to accommodating applicants with disabilities and providing an equitable work environment for all qualified candidates. Joining Starbucks as a Shift Supervisor means becoming part of a team that values your contribution, supports your growth, and rewards your dedication with excellent benefits and opportunities to advance.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodations
- Six months of experience in a customer service role
- Experience delegating tasks to or coordinating two or more employees
Job Qualifications
- Six months of experience in customer-facing roles
- Experience delegating tasks and coordinating workforce
- Strong interpersonal and communication skills
- Ability to learn quickly
- Knowledge of retail environment
- Ability to work effectively as part of a team
- Demonstrated leadership skills
Job Duties
- Lead and supervise daily store operations
- coach and prepare food and beverages to standard and customized recipes
- delegate tasks and coordinate activities of team members
- maintain store safety, security, and cash handling procedures
- provide exceptional customer service and build relationships with customers
- support team development and training
- ensure compliance with store policies and quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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