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shift supervisor - Store# 05939, WARM SPRINGS PLAZA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffee retail industry, known for crafting the world's finest coffee and creating meaningful moments for its customers. As a premier coffeehouse chain, Starbucks has established a warm and welcoming atmosphere where every cup of coffee fosters connection and community. With thousands of locations worldwide, Starbucks not only serves high-quality beverages but also embodies a culture of inclusion, growth, and mutual respect between partners and customers alike. The company's commitment to sustainability, ethical sourcing, and innovation sets it apart as a socially responsible brand that continually raises the standard in the specialty coffee industry.

The role of a shift supervisor at Starbucks is critical to maintaining the exceptional customer experience the brand is known for. As a shift supervisor, you will take on leadership responsibilities during your shift, ensuring that both the team and customers receive the best possible service. You will lead with both craft and heart, managing daily operations while fostering a welcoming environment for the community. This position is ideal for individuals who are passionate about coffee, enjoy working in fast-paced environments, and have strong interpersonal and leadership skills. You'll be responsible for coaching and preparing food and beverages to exacting standards, handling cash with accuracy, ensuring store safety, and maintaining store operating policies and standards.

Starbucks invests heavily in the growth and development of its partners. As a shift supervisor, you will have access to industry-leading benefits, including comprehensive health coverage, paid parental leave, vacation time, and education opportunities such as tuition coverage for a bachelor's degree through Arizona State University’s online program. This role demands flexibility, as you will be expected to work varied shifts that may include early mornings, evenings, weekends, nights, and holidays. Your leadership will directly impact the quality of the customer experience and the success of your store.

Starbucks embraces diversity and inclusion and is an equal opportunity employer. The company also provides accommodations for individuals with disabilities to ensure a supportive and accessible work environment. Being a Starbucks partner means not only making great coffee but also being part of a community that values your contributions, supports your development, and prioritizes your well-being. Whether you are aspiring to grow within the company or seeking a fulfilling leadership role in retail coffee service, Starbucks offers a platform to thrive and make a difference.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and quality standards with or without accommodation
  • Prepare and coach customized food and beverage orders
  • At least six months of customer interaction experience
  • At least six months of experience coordinating tasks of two or more employees

Job Qualifications

  • Six months of experience in customer-facing roles
  • Six months of experience delegating or coordinating tasks among employees
  • Strong oral communication skills
  • Ability to learn quickly
  • Knowledge of retail environment
  • Ability to direct the work of others
  • Strong interpersonal skills

Job Duties

  • Lead the team during shifts to ensure excellent customer service
  • Coach and prepare food and beverages according to standard recipes or customer preferences
  • Manage cash handling and maintain store safety and security
  • Delegate tasks effectively among team members
  • Monitor compliance with store policies and operational standards
  • Foster a welcoming environment for customers and team
  • Resolve customer issues and provide solutions promptly

Job Criteria

Experience

Entry Level (1-2 years)


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