Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid sick time
401k Retirement Plan
Tuition coverage
Employee Stock Purchase Program
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for crafting the world’s finest coffee and creating meaningful moments for its customers. Founded with a vision to inspire and nurture the human spirit, Starbucks has grown into a beloved brand that symbolizes quality, community, and connection. As a company, Starbucks is deeply committed to fostering an inclusive and welcoming environment not only for its customers but also for its partners (employees). The company strongly believes that every cup of coffee served is an opportunity to brighten someone’s day and create a warm, welcoming space for communities to gather. With thousands of stores worldwide, Starbucks continues to innovate and lead within the retail coffee sector, emphasizing ethical sourcing, high-quality products, and comprehensive partner support programs including development and benefits.
This role of Shift Supervisor is pivotal within the Starbucks coffeehouse experience. The Shift Supervisor leads by example and heart, ensuring the store is a welcoming space where every customer interaction is meaningful and every beverage meets the high standards Starbucks upholds. This position requires a balance of operational expertise, leadership skills, and a passion for customer service. The Shift Supervisor is responsible for guiding and supporting the store team through their shifts, maintaining store policies, driving sales, and managing store safety and security. They coach and prepare staff to deliver top-quality food and beverages, manage cash handling with accuracy, and cover flexible hours that may include early mornings, evenings, nights, weekends, and holidays. Starbucks values the professional growth of their partners and empowers them with developmental experiences to advance their careers within the company. The employment type is typically full-time or part-time, with compensation varying based on geographic location and individual qualifications.
Starbucks offers an industry-leading benefits package designed to support the health, financial well-being, and education of its partners and their families. Benefits include medical, dental, and vision insurance; life insurance options; paid parental leave; paid vacation and sick time; and a 401(k) retirement plan with employer match. Additionally, Starbucks offers tuition coverage for a bachelor’s degree through Arizona State University’s online program, financial well-being tools, and various employee discounts and stock programs. The company is also committed to equal employment opportunities, compliant with all applicable laws, and provides reasonable accommodations to ensure an inclusive hiring process.
Overall, becoming a Shift Supervisor at Starbucks means joining a company dedicated to more than just great coffee. It means contributing to a culture of belonging, taking pride in daily craftsmanship, and developing a rewarding career path in a dynamic retail environment. If you are passionate about coffee, customer service, leadership, and community impact, this opportunity with Starbucks provides a unique chance to grow personally and professionally while making a positive difference each day.
This role of Shift Supervisor is pivotal within the Starbucks coffeehouse experience. The Shift Supervisor leads by example and heart, ensuring the store is a welcoming space where every customer interaction is meaningful and every beverage meets the high standards Starbucks upholds. This position requires a balance of operational expertise, leadership skills, and a passion for customer service. The Shift Supervisor is responsible for guiding and supporting the store team through their shifts, maintaining store policies, driving sales, and managing store safety and security. They coach and prepare staff to deliver top-quality food and beverages, manage cash handling with accuracy, and cover flexible hours that may include early mornings, evenings, nights, weekends, and holidays. Starbucks values the professional growth of their partners and empowers them with developmental experiences to advance their careers within the company. The employment type is typically full-time or part-time, with compensation varying based on geographic location and individual qualifications.
Starbucks offers an industry-leading benefits package designed to support the health, financial well-being, and education of its partners and their families. Benefits include medical, dental, and vision insurance; life insurance options; paid parental leave; paid vacation and sick time; and a 401(k) retirement plan with employer match. Additionally, Starbucks offers tuition coverage for a bachelor’s degree through Arizona State University’s online program, financial well-being tools, and various employee discounts and stock programs. The company is also committed to equal employment opportunities, compliant with all applicable laws, and provides reasonable accommodations to ensure an inclusive hiring process.
Overall, becoming a Shift Supervisor at Starbucks means joining a company dedicated to more than just great coffee. It means contributing to a culture of belonging, taking pride in daily craftsmanship, and developing a rewarding career path in a dynamic retail environment. If you are passionate about coffee, customer service, leadership, and community impact, this opportunity with Starbucks provides a unique chance to grow personally and professionally while making a positive difference each day.
Job Requirements
- Six months of experience interacting and fulfilling customer requests
- Six months of experience delegating tasks or coordinating two or more employees
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ability to prepare food and beverages according to recipes or customer modifications
- Meet store operating policies including cash handling and safety
- Effective oral communication skills
- Knowledge of the retail environment
- Ability to direct the work of others
- Strong interpersonal skills
Job Qualifications
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Six months of experience in customer-facing roles
- Experience delegating tasks and coordinating teams of two or more employees
- Ability to direct the work of others
- Strong oral communication skills
- Knowledge of the retail environment
- Ability to learn quickly
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Lead and supervise store team members during shifts
- Ensure quality preparation of food and beverages according to standard recipes or customer customization
- Manage cash handling and maintain store safety and security
- Delegate tasks and coordinate activities of two or more employees
- Maintain regular and consistent attendance and punctuality
- Uphold store operating policies and customer service standards
- Foster a welcoming and inclusive environment for customers and staff
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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