Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
short-term disability
long-term disability
401(k) retirement plan with employer match
Tuition coverage
Paid holidays
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world’s finest coffee and fostering meaningful moments in community-oriented settings. Founded in 1971, Starbucks has grown to become a leader in the specialty coffee industry, operating thousands of stores across the globe. The company’s mission is centered around creating a warm, welcoming environment where every cup of coffee serves as a spark for connection and community engagement. Starbucks is dedicated not only to quality beverages and food but also to the culture and experience it offers customers, making it a beloved brand worldwide.
The role of Shift Supervisor at Starbucks is an opportunity to lead with both craft and heart, managing daily store operations to ensure a positive, efficient, and inviting coffeehouse experience. As a Shift Supervisor, you will play a pivotal role in creating a welcoming space for the community, guiding your team through exemplary customer service, quality beverage preparation, and operational excellence. This role involves coaching partners, managing tasks, and maintaining standards that reflect Starbucks' commitment to quality and social responsibility.
Stepping into this leadership position means more than overseeing daily store activities; it’s about fostering a culture where every team member feels empowered and inspired to contribute their best. You'll be responsible for providing exceptional customer experiences through attentive service and quality control of food and beverages crafted to standard recipes or customized for individual preferences. Your leadership will help shape the work environment, encouraging effective communication, teamwork, and growth opportunities for your team members.
Starbucks invests heavily in partner development, offering industry-leading benefits and educational opportunities that support career advancement. The company values diversity and inclusion, ensuring equitable treatment and providing accommodations as needed. Shift Supervisors are vital to the store’s success, demonstrating flexibility with work hours that may include early mornings, evenings, weekends, nights, and holidays. This role offers a competitive hourly wage, commensurate with experience and geography, reflecting Starbucks’ commitment to fair compensation.
Working at Starbucks as a Shift Supervisor means joining a passionate community dedicated to crafting meaningful moments through coffee while fostering an inclusive and growth-oriented workplace. Partners enjoy comprehensive benefits including medical, dental, vision, paid parental leave, vacation accrual, sick time, and participation in retirement plans with employer match. Additionally, Starbucks offers educational support through tuition coverage via the Starbucks College Achievement Plan and other financial well-being resources.
This position is ideal for someone who thrives in a fast-paced retail environment, demonstrates strong interpersonal skills, and possesses the ability to manage and direct tasks effectively. With a focus on customer satisfaction, operational consistency, and team development, the Shift Supervisor is essential in maintaining Starbucks' reputation as a leader in the coffee industry. You will have the chance to influence the community positively, help grow team members’ skills, and contribute to the overall success of your store and the Starbucks brand.
The role of Shift Supervisor at Starbucks is an opportunity to lead with both craft and heart, managing daily store operations to ensure a positive, efficient, and inviting coffeehouse experience. As a Shift Supervisor, you will play a pivotal role in creating a welcoming space for the community, guiding your team through exemplary customer service, quality beverage preparation, and operational excellence. This role involves coaching partners, managing tasks, and maintaining standards that reflect Starbucks' commitment to quality and social responsibility.
Stepping into this leadership position means more than overseeing daily store activities; it’s about fostering a culture where every team member feels empowered and inspired to contribute their best. You'll be responsible for providing exceptional customer experiences through attentive service and quality control of food and beverages crafted to standard recipes or customized for individual preferences. Your leadership will help shape the work environment, encouraging effective communication, teamwork, and growth opportunities for your team members.
Starbucks invests heavily in partner development, offering industry-leading benefits and educational opportunities that support career advancement. The company values diversity and inclusion, ensuring equitable treatment and providing accommodations as needed. Shift Supervisors are vital to the store’s success, demonstrating flexibility with work hours that may include early mornings, evenings, weekends, nights, and holidays. This role offers a competitive hourly wage, commensurate with experience and geography, reflecting Starbucks’ commitment to fair compensation.
Working at Starbucks as a Shift Supervisor means joining a passionate community dedicated to crafting meaningful moments through coffee while fostering an inclusive and growth-oriented workplace. Partners enjoy comprehensive benefits including medical, dental, vision, paid parental leave, vacation accrual, sick time, and participation in retirement plans with employer match. Additionally, Starbucks offers educational support through tuition coverage via the Starbucks College Achievement Plan and other financial well-being resources.
This position is ideal for someone who thrives in a fast-paced retail environment, demonstrates strong interpersonal skills, and possesses the ability to manage and direct tasks effectively. With a focus on customer satisfaction, operational consistency, and team development, the Shift Supervisor is essential in maintaining Starbucks' reputation as a leader in the coffee industry. You will have the chance to influence the community positively, help grow team members’ skills, and contribute to the overall success of your store and the Starbucks brand.
Job Requirements
- maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety with or without reasonable accommodations
- six months experience in a customer-facing role
- ability to delegate and coordinate tasks for others
- ability to prepare and coach food and beverage preparation
Job Qualifications
- minimum six months experience interacting with customers in a service role
- six months experience delegating or coordinating tasks for two or more employees
- strong interpersonal and communication skills
- knowledge of retail environment and operational standards
- ability to direct and coach team members effectively
- ability to learn quickly and adapt to changing situations
- ability to work well as part of a team
Job Duties
- lead store operations and manage shifts effectively
- prepare and coach the preparation of food and beverages according to standard or customized recipes
- ensure quality service and customer satisfaction
- delegate tasks and coordinate work among team members
- maintain compliance with store policies including cash handling and safety standards
- foster a welcoming and inclusive environment for customers and partners
- handle administrative duties such as reports and inventory management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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