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shift supervisor - Store# 05223, FREMONT PLAZA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401k Retirement Plan
stock purchase program
Tuition coverage
student loan resources
backup care

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain, renowned for crafting the world’s finest coffee and creating an inviting environment for its customers. Established as a leader in the coffee industry, Starbucks boasts a strong commitment to quality, community, and creating meaningful experiences through every cup served. With locations worldwide, Starbucks has built a reputation not only for its exceptional beverages and food products but also for its dedication to fostering connection and warmth in each of its stores. The brand’s mission centers on enriching the lives of its customers and partners (employees) by providing a space that celebrates craft, community, and personal growth. Starbucks is known for blending local culture with its global presence, resulting in unique coffee experiences tailored to each community it serves.

The position of Shift Supervisor at Starbucks is a leadership role that centers on guiding and inspiring a team to deliver high-quality products and excellent customer service. As a Shift Supervisor, you will be responsible for overseeing store operations during your shifts, ensuring that all beverages and food items meet strict quality standards, and managing cash handling and safety protocols. This role requires a blend of hands-on involvement in coffee preparation and team leadership, where you will coach employees, delegate operational tasks, and maintain a welcoming environment for customers. Your leadership will help cultivate a positive atmosphere that encourages collaboration, builds community connections, and ensures that every customer experience is memorable.

Starbucks places a strong emphasis on the growth and development of its partners. In this role, you will be empowered through diverse developmental experiences that help you advance your career while benefiting from industry-leading employee benefits. These include comprehensive health and insurance options, paid parental leave, vacation accrual, and educational programs like the Starbucks College Achievement Plan, which offers full tuition coverage through Arizona State University for a first-time bachelor’s degree. The company also supports financial well-being through retirement plans, stock purchase programs, and emergency savings incentives.

The role demands a flexible and dedicated individual who can work varied shifts, including early mornings, evenings, weekends, and holidays. Having a background in customer-facing positions with at least six months of related experience is essential to effectively manage customer needs and lead a team of two or more employees. Strong communication skills, the ability to direct others, and a service-oriented mindset are crucial to thrive as a Shift Supervisor at Starbucks.

Overall, this role at Starbucks offers an enriching opportunity to contribute to one of the most beloved global brands, while also developing your career in a supportive and dynamic environment. You will play a pivotal role in delivering exceptional coffee experiences, supporting your team, and engaging with your local community every day.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, holidays
  • Meet store operating policies and standards including quality, cash handling, safety
  • Prepare and coach preparation of food and beverages to standards or customized recipes
  • Have six months experience in a customer-facing position
  • Have six months experience delegating or coordinating tasks of two or more employees

Job Qualifications

  • Six months of experience in a customer-facing role
  • Six months of experience delegating or coordinating tasks of two or more employees
  • Effective oral communication skills
  • Strong interpersonal and team-building skills
  • Ability to direct the work of others
  • Knowledge of the retail environment
  • Ability to learn quickly and adapt

Job Duties

  • Lead store operations during shifts
  • Prepare and coach preparation of food and beverages to standard or customized recipes
  • Delegate tasks and coordinate the work of two or more employees
  • Ensure compliance with store safety and security policies
  • Handle cash operations accurately and efficiently
  • Provide excellent customer service and resolve any issues
  • Maintain a positive, welcoming environment for both customers and partners

Job Criteria

Experience

Entry Level (1-2 years)


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