Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401k Retirement Plan
stock purchase plan
Tuition coverage
Employee Discounts
Job Description
Starbucks Coffee Company is renowned worldwide as a leading specialty coffee retailer dedicated to crafting the world’s finest coffee, one meaningful moment at a time. Established as a global coffeehouse chain, Starbucks has created a warm and welcoming environment that encourages connection and community through its diverse offerings of premium coffee beverages and high-quality food products. With locations across numerous countries, Starbucks has become a cultural icon known for its commitment to sustainability, ethical sourcing, and delivering an exceptional customer experience. As an employer, Starbucks invests deeply in the growth journey of its partners by providing extensive development opportunities and industry-leading benefits. The company upholds a culture of inclusion and belonging, promoting diversity and equal opportunity employment practices. Starbucks values the passion and dedication of its partners, whom it views as key contributors to delivering exceptional customer service and crafting memorable coffeehouse moments.
The role of a Shift Supervisor at Starbucks is pivotal in ensuring the smooth operation and success of the coffeehouse during each shift. As a Shift Supervisor, you will be entrusted to lead with both craft and heart, creating an inviting atmosphere that fosters community connection. The position involves guiding and supporting your team, ensuring compliance with store policies, and maintaining Starbucks’ high standards in beverage and food preparation. You will play a critical role in coaching partners to deliver outstanding customer service, manage daily store operations, and cultivate a positive, team-oriented environment. This role demands excellent interpersonal skills, the ability to direct the work of others effectively, and capacity to work flexible hours including early mornings, evenings, weekends, nights, and holidays. Your leadership will help foster a culture where every cup of coffee sparks connection and joy for customers. Starbucks offers a comprehensive compensation package and a wide variety of benefits that support both personal and professional well-being. By joining Starbucks as a Shift Supervisor, you become part of a company that is invested in your success, providing tools and resources necessary for continued learning and career advancement within the dynamic retail coffee industry.
The role of a Shift Supervisor at Starbucks is pivotal in ensuring the smooth operation and success of the coffeehouse during each shift. As a Shift Supervisor, you will be entrusted to lead with both craft and heart, creating an inviting atmosphere that fosters community connection. The position involves guiding and supporting your team, ensuring compliance with store policies, and maintaining Starbucks’ high standards in beverage and food preparation. You will play a critical role in coaching partners to deliver outstanding customer service, manage daily store operations, and cultivate a positive, team-oriented environment. This role demands excellent interpersonal skills, the ability to direct the work of others effectively, and capacity to work flexible hours including early mornings, evenings, weekends, nights, and holidays. Your leadership will help foster a culture where every cup of coffee sparks connection and joy for customers. Starbucks offers a comprehensive compensation package and a wide variety of benefits that support both personal and professional well-being. By joining Starbucks as a Shift Supervisor, you become part of a company that is invested in your success, providing tools and resources necessary for continued learning and career advancement within the dynamic retail coffee industry.
Job Requirements
- maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety with or without reasonable accommodations
- six months of experience in customer interaction
- prepare and coach preparation of food and beverages to standard or customized recipes
- six months of experience in delegating or coordinating tasks of two or more employees
Job Qualifications
- six months of experience interacting with customers
- six months of experience delegating tasks or coordinating work of two or more employees
- effective oral communication skills
- ability to learn quickly
- strong interpersonal skills
- knowledge of the retail environment
- ability to work well in a team and build relationships
Job Duties
- lead and direct the work of team members during shifts
- maintain store operating policies and standards including cash handling and safety
- prepare and coach preparation of food and beverages to standard recipes or customized orders
- ensure quality customer service and address customer needs
- coordinate tasks among employees effectively
- maintain regular and consistent attendance and punctuality
- foster a positive and welcoming environment for customers and partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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