Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.56 - $31.28
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) plan with employer match
discounted company stock
Partnership equity program (Bean Stock)
Financial well-being tools
tuition coverage through College Achievement Plan
student loan management resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world's finest coffee while fostering community connections. With a commitment to quality, innovation, and customer experience, Starbucks has established itself as a leader in the specialty coffee industry. They pride themselves on creating a warm and welcoming atmosphere in their stores where every cup of coffee is an opportunity to spark meaningful moments among customers and partners (employees). Starbucks operates thousands of stores worldwide, continuously enhancing their services and products to meet evolving customer tastes and preferences. The company is not only focused on delivering exceptional coffee but also dedicated to the personal and professional growth of its partners, offering extensive benefits and career development opportunities. This nurturing environment and progressive culture contribute to Starbucks' reputation as an excellent place to work, attracting passionate individuals who enjoy engaging with customers and working as a team.
The role of Shift Supervisor at Starbucks is pivotal in maintaining the excellent customer experience the brand is known for. Shift Supervisors lead by example through skillful coffee crafting and heartfelt customer interactions, making every visit meaningful for the community they serve. They are responsible for creating a positive work environment by supporting their team, ensuring that operational standards related to beverage and food quality, cash handling, safety, and security are upheld consistently. This position requires effective multitasking and people management skills to delegate tasks, coach partners in preparation standards, and manage store operations during shifts. Flexible scheduling is essential, as Shift Supervisors work varying hours including early mornings, evenings, weekends, nights, and holidays to meet business needs. Starbucks invests in the career growth of its Shift Supervisors by providing developmental experiences alongside industry-leading benefits, including healthcare, retirement plans, and educational assistance. This role not only challenges individuals to enhance their leadership and customer service skills but also offers a rewarding path within one of the most respected global brands in the food and beverage industry.
The role of Shift Supervisor at Starbucks is pivotal in maintaining the excellent customer experience the brand is known for. Shift Supervisors lead by example through skillful coffee crafting and heartfelt customer interactions, making every visit meaningful for the community they serve. They are responsible for creating a positive work environment by supporting their team, ensuring that operational standards related to beverage and food quality, cash handling, safety, and security are upheld consistently. This position requires effective multitasking and people management skills to delegate tasks, coach partners in preparation standards, and manage store operations during shifts. Flexible scheduling is essential, as Shift Supervisors work varying hours including early mornings, evenings, weekends, nights, and holidays to meet business needs. Starbucks invests in the career growth of its Shift Supervisors by providing developmental experiences alongside industry-leading benefits, including healthcare, retirement plans, and educational assistance. This role not only challenges individuals to enhance their leadership and customer service skills but also offers a rewarding path within one of the most respected global brands in the food and beverage industry.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- be available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- meet store operating policies and standards including quality, cash handling, safety, and security
- have at least six months experience in customer-facing roles
- have at least six months experience delegating tasks to or coordinating work of two or more employees
Job Qualifications
- High school diploma or equivalent
- minimum six months experience interacting with customers
- experience delegating tasks to two or more employees
- strong interpersonal and communication skills
- ability to direct the work of others
- knowledge of retail environment
- ability to work effectively as part of a team
Job Duties
- Lead shift operations and team management
- ensure quality beverage and food preparation
- handle cash and maintain store security
- coach and prepare team members according to standard recipes
- delegate tasks effectively among team members
- maintain store operating policies and standards
- foster a welcoming environment for customers and team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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