Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.91 - $24.87
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain that has set the standard for premium coffee experiences. Established as a leader in the retail coffee industry, Starbucks is renowned for its commitment to quality, community, and partner (employee) satisfaction. The company operates thousands of stores worldwide, creating welcoming environments where customers can enjoy expertly crafted beverages and meaningful moments together. Starbucks not only serves coffee but also aspires to build a culture of inclusion, growth, and opportunity for its partners. The company places strong emphasis on maintaining high-quality standards while fostering a warm atmosphere that encourages both customer connection and partner engagement.
The role of a Shift Supervisor at Starbucks is a crucial position that combines leadership, customer service excellence, and operational oversight. This position is ideal for individuals passionate about coffee craftsmanship and community building while possessing the skills to effectively manage a team and daily store operations. As a Shift Supervisor, you will guide your team through each shift ensuring high standards of beverage and food preparation, customer interaction, and store safety. You will act as a leader and mentor, coaching baristas and other staff to deliver an exceptional Starbucks Experience and maintain the store’s operational excellence.
You will be entrusted with responsibilities such as delegating tasks, ensuring cash handling accuracy, and maintaining compliance with store policies. This position requires adaptability to work flexible hours including early mornings, evenings, weekends, and holidays, reflecting the dynamic environment of Starbucks stores. Beyond daily operations, Starbucks is invested in your personal and professional development offering comprehensive benefits and training to support your growth journey. This role presents an opportunity to contribute meaningfully to a community-centric brand while advancing your career in a globally respected company known for leadership in the coffee industry and partner welfare.
The role of a Shift Supervisor at Starbucks is a crucial position that combines leadership, customer service excellence, and operational oversight. This position is ideal for individuals passionate about coffee craftsmanship and community building while possessing the skills to effectively manage a team and daily store operations. As a Shift Supervisor, you will guide your team through each shift ensuring high standards of beverage and food preparation, customer interaction, and store safety. You will act as a leader and mentor, coaching baristas and other staff to deliver an exceptional Starbucks Experience and maintain the store’s operational excellence.
You will be entrusted with responsibilities such as delegating tasks, ensuring cash handling accuracy, and maintaining compliance with store policies. This position requires adaptability to work flexible hours including early mornings, evenings, weekends, and holidays, reflecting the dynamic environment of Starbucks stores. Beyond daily operations, Starbucks is invested in your personal and professional development offering comprehensive benefits and training to support your growth journey. This role presents an opportunity to contribute meaningfully to a community-centric brand while advancing your career in a globally respected company known for leadership in the coffee industry and partner welfare.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards
- prepare beverages and food to quality standards
- delegate tasks and manage team during shifts
- experience interacting with and fulfilling customer requests
- ability to work with or without reasonable accommodations
Job Qualifications
- Six months of experience in a customer-facing role
- experience delegating or coordinating work of two or more employees
- effective oral communication skills
- ability to direct and lead a team
- knowledge of retail environment
- strong interpersonal skills
- ability to build and maintain relationships
Job Duties
- Lead and coordinate daily store operations during your shift
- ensure quality beverage and food preparation according to standard recipes or customized customer requests
- delegate tasks to and coach team members effectively
- maintain cash handling accuracy and store safety protocols
- provide excellent customer service and resolve issues promptly
- uphold store operating policies and standards
- foster a welcoming environment for customers and partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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