Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
401(k) retirement plan
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for crafting the worlds finest coffee and creating meaningful moments for its customers. Dedicated to providing a warm and welcoming environment, Starbucks has become a staple in communities worldwide by fostering connection over every cup of coffee. Established as a leader in the coffee retail industry, Starbucks prides itself not just on superior beverage quality but also on its commitment to customer experience and partner (employee) growth. Starbucks operates thousands of stores globally, offering diverse career opportunities and a robust benefits program designed to support their partners' professional and personal lives.
The role of Shift Supervisor at Starbucks is pivotal in ensuring that each coffeehouse operates smoothly while offering best-in-class customer service and quality beverages. This position requires a dedicated individual who embodies the core values of the company by leading with craft and heart. As a Shift Supervisor, you will be responsible for guiding and supporting your team during shifts, creating a welcoming atmosphere for customers, and maintaining the highest standards of product quality and store safety.
This role is more than just operational management; it is about fostering community within the store and enhancing the customer experience through genuine human connection. Shift Supervisors play an active role in developing partners by coaching and preparing food and beverages according to standard recipes or customized preferences, managing cash handling accurately, and leading by example in promoting store policies and safety protocols. The position requires adaptability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, reflecting Starbucks' commitment to serving its community whenever they seek it.
Starbucks emphasizes the growth and development of its partners. As a Shift Supervisor, you will be provided with opportunities for professional development through training and leadership experiences. The company offers industry-leading benefits which include comprehensive insurance options, paid parental leave, vacation, sick time, and retirement plans, ensuring that partners are supported inside and outside the workplace.
Starbucks also offers unique educational benefits such as 100% tuition coverage for a bachelor's degree via the Starbucks College Achievement Plan with Arizona State University, in addition to financial well-being tools and student loan management resources. This comprehensive support reflects Starbucks' commitment to empowering its partners to grow their careers and personal lives.
In compliance with equal opportunity employment laws, Starbucks welcomes applicants of diverse backgrounds and abilities, ensuring an inclusive and respectful work environment where everyone can thrive. The company also offers reasonable accommodations to partners with disabilities, reinforcing its dedication to accessibility and fairness.
In summary, the Shift Supervisor role at Starbucks is a dynamic leadership position that balances operational excellence with a heartfelt approach to team development and customer engagement. Joining Starbucks means becoming part of a community-focused, values-driven company where every shift contributes to crafting the worlds finest coffee and memorable moments for customers.
The role of Shift Supervisor at Starbucks is pivotal in ensuring that each coffeehouse operates smoothly while offering best-in-class customer service and quality beverages. This position requires a dedicated individual who embodies the core values of the company by leading with craft and heart. As a Shift Supervisor, you will be responsible for guiding and supporting your team during shifts, creating a welcoming atmosphere for customers, and maintaining the highest standards of product quality and store safety.
This role is more than just operational management; it is about fostering community within the store and enhancing the customer experience through genuine human connection. Shift Supervisors play an active role in developing partners by coaching and preparing food and beverages according to standard recipes or customized preferences, managing cash handling accurately, and leading by example in promoting store policies and safety protocols. The position requires adaptability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, reflecting Starbucks' commitment to serving its community whenever they seek it.
Starbucks emphasizes the growth and development of its partners. As a Shift Supervisor, you will be provided with opportunities for professional development through training and leadership experiences. The company offers industry-leading benefits which include comprehensive insurance options, paid parental leave, vacation, sick time, and retirement plans, ensuring that partners are supported inside and outside the workplace.
Starbucks also offers unique educational benefits such as 100% tuition coverage for a bachelor's degree via the Starbucks College Achievement Plan with Arizona State University, in addition to financial well-being tools and student loan management resources. This comprehensive support reflects Starbucks' commitment to empowering its partners to grow their careers and personal lives.
In compliance with equal opportunity employment laws, Starbucks welcomes applicants of diverse backgrounds and abilities, ensuring an inclusive and respectful work environment where everyone can thrive. The company also offers reasonable accommodations to partners with disabilities, reinforcing its dedication to accessibility and fairness.
In summary, the Shift Supervisor role at Starbucks is a dynamic leadership position that balances operational excellence with a heartfelt approach to team development and customer engagement. Joining Starbucks means becoming part of a community-focused, values-driven company where every shift contributes to crafting the worlds finest coffee and memorable moments for customers.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including cash handling and safety, with or without reasonable accommodations
- Six months experience in customer interaction roles
- Prepare and coach food and beverage preparation to standard or customized recipes
- At least six months experience in delegating tasks or coordinating two or more employees
Job Qualifications
- Minimum six months experience in customer service
- At least six months experience in delegating or coordinating tasks among employees
- Effective oral communication skills
- Ability to direct the work of others
- Strong interpersonal and team collaboration skills
- Knowledge of retail environment
- Quick learner with adaptability
Job Duties
- Maintain quality coffee and food preparation standards
- Lead shift operations ensuring store policies and safety standards are met
- Coach and prepare partners in beverage and food preparation
- Manage cash handling and store security procedures
- Delegate tasks and coordinate activities among team members
- Foster a welcoming and inclusive environment for customers and partners
- Ensure compliance with flexible scheduling needs including holidays and weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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