Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Paid sick time
Holiday pay
401(k) retirement plan
Discounted stock purchase program
Equity program
Tuition coverage
Student loan management
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, dedicated to crafting the world’s finest coffee while creating meaningful moments for its customers. As a renowned coffee company, Starbucks is committed to maintaining a warm and welcoming environment where every cup of coffee sparks connection and community. Starbucks takes pride in the culture of inclusivity, growth, and empowerment, offering partners (employees) opportunities for both personal and professional development, supported by industry-leading benefits and comprehensive resources. Employing thousands of people worldwide, Starbucks emphasizes a collaborative work culture where every individual's contribution is valued in nurturing a unique customer experience.
The role of a Shift Supervisor at Starbucks is essential to ensuring the smooth operation of the coffeehouse with a focus on leadership, passion for coffee, and exceptional customer service. As a Shift Supervisor, you will guide and support your team through daily operations, fostering a positive and engaging workplace where partners feel motivated and customers feel welcomed. This position represents an exciting opportunity to lead by example in maintaining high-quality beverage and food preparation, adhering to store policies, cash handling, safety standards, and exceptional store presentation. You will be entrusted with coaching team members, delegating tasks efficiently, and enhancing both partner and customer satisfaction.
This role demands flexibility as it may include working various shifts such as early mornings, evenings, weekends, nights, and holidays, offering a dynamic and varied work schedule. Starbucks recognizes the importance of work-life balance and supports its partners through robust benefits including health, dental, and vision insurance, life and disability coverage, paid parental leave, paid vacations, paid sick time, and participation in retirement plans with an employer match. Moreover, Starbucks provides educational benefits such as full tuition coverage for first-time bachelor’s degrees through Arizona State University's online program, student loan management, and additional learning resources.
Starbucks culture promotes respect, diversity, and equal opportunity, welcoming applicants from various backgrounds and ensuring reasonable accommodations for individuals with disabilities. The Shift Supervisor role is a gateway to further advancement within the company, offering leadership experience and the chance to be part of a brand that influences coffee culture worldwide. Compensation is competitive and commensurate with experience and location, reflecting Starbucks’ commitment to rewarding its partners fairly.
By joining Starbucks as a Shift Supervisor, you become part of an innovative and supportive environment dedicated to delivering exceptional coffee experiences and positively impacting communities. You will develop key skills in team leadership, communication, and operations management while making meaningful connections with your team and customers alike. This role perfectly suits energetic and motivated individuals with a passion for coffee, a desire to lead, and a commitment to creating a welcoming third place between home and work for Starbucks customers.
The role of a Shift Supervisor at Starbucks is essential to ensuring the smooth operation of the coffeehouse with a focus on leadership, passion for coffee, and exceptional customer service. As a Shift Supervisor, you will guide and support your team through daily operations, fostering a positive and engaging workplace where partners feel motivated and customers feel welcomed. This position represents an exciting opportunity to lead by example in maintaining high-quality beverage and food preparation, adhering to store policies, cash handling, safety standards, and exceptional store presentation. You will be entrusted with coaching team members, delegating tasks efficiently, and enhancing both partner and customer satisfaction.
This role demands flexibility as it may include working various shifts such as early mornings, evenings, weekends, nights, and holidays, offering a dynamic and varied work schedule. Starbucks recognizes the importance of work-life balance and supports its partners through robust benefits including health, dental, and vision insurance, life and disability coverage, paid parental leave, paid vacations, paid sick time, and participation in retirement plans with an employer match. Moreover, Starbucks provides educational benefits such as full tuition coverage for first-time bachelor’s degrees through Arizona State University's online program, student loan management, and additional learning resources.
Starbucks culture promotes respect, diversity, and equal opportunity, welcoming applicants from various backgrounds and ensuring reasonable accommodations for individuals with disabilities. The Shift Supervisor role is a gateway to further advancement within the company, offering leadership experience and the chance to be part of a brand that influences coffee culture worldwide. Compensation is competitive and commensurate with experience and location, reflecting Starbucks’ commitment to rewarding its partners fairly.
By joining Starbucks as a Shift Supervisor, you become part of an innovative and supportive environment dedicated to delivering exceptional coffee experiences and positively impacting communities. You will develop key skills in team leadership, communication, and operations management while making meaningful connections with your team and customers alike. This role perfectly suits energetic and motivated individuals with a passion for coffee, a desire to lead, and a commitment to creating a welcoming third place between home and work for Starbucks customers.
Job Requirements
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling and store safety, with or without reasonable accommodations
- six months experience in a role requiring customer interaction
- ability to delegate tasks and coordinate two or more employees
Job Qualifications
- six months experience interacting with and fulfilling customer requests
- six months experience delegating tasks or coordinating employees
- ability to direct the work of others
- effective oral communication skills
- knowledge of the retail environment
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- ability to learn quickly
Job Duties
- maintain regular and consistent attendance and punctuality
- work flexible hours, including early mornings, evenings, weekends, nights, and holidays
- ensure quality preparation of food and beverages to standard or customized recipes
- provide coaching and direction to team members
- delegate tasks and coordinate activities of two or more employees
- handle cash transactions responsibly
- uphold store safety and security standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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