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shift supervisor - Store# 02736, AKON - WEST MARKET & SAND RD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $22.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid sick leave
Holiday pay
401k Retirement Plan
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for crafting the world's finest coffee and creating meaningful moments of connection. Established as a leading name in the coffee industry, Starbucks is committed to fostering a warm and welcoming environment where every cup of coffee is more than just a beverage—it is an opportunity to brighten someone's day and build community connections. Known for its high-quality coffee, exceptional customer service, and innovative beverage options, Starbucks has grown to become a beloved destination for coffee enthusiasts around the world. The company emphasizes its dedication to inclusivity, diversity, and partner (employee) well-being, ensuring that employees are supported through industry-leading benefits and opportunities for personal and professional growth.

As a shift supervisor at Starbucks, you will play a pivotal role in leading the team with both craft and heart to ensure the coffeehouse serves as a welcoming space for the community. This role is designed for leaders who are passionate about coffee and customer experience, as well as those who thrive in dynamic, fast-paced retail environments. The position involves managing daily store operations, coaching and preparing staff, upholding the highest standards of beverage and food quality, and ensuring overall store safety and security. Shift supervisors act as role models and motivators, helping team members develop their skills while maintaining a joyful work environment. This leadership role requires a balance of technical knowledge, people skills, and operational oversight.

Additionally, Starbucks invests heavily in the growth journey of its partners. Shift supervisors are empowered through ongoing developmental experiences that are designed to enhance leadership capabilities, operational excellence, and customer engagement. The company offers a comprehensive package of benefits, including medical, dental, vision, life insurance, paid parental leave, paid vacation, sick leave, holiday pay, and participation in 401(k) retirement plans with employer matching. Starbucks also supports educational advancement through its College Achievement Plan, which provides 100% tuition coverage for a first-time bachelor's degree via Arizona State University's online program. Other benefits include emergency savings incentives, financial well-being tools, backup care, and support for DACA reimbursement.

Starbucks fosters an inclusive work environment where all qualified candidates receive equal employment consideration regardless of race, gender, sexual orientation, age, disability, or veteran status. The company is also committed to reasonable accommodations for applicants with disabilities, reinforcing its dedication to accessibility and equity.

In summary, the shift supervisor position at Starbucks offers an exciting opportunity to join a world-class coffee brand as a leader who drives exceptional customer experiences, nurtures a positive team culture, and contributes to the community. This role is suitable for individuals who possess strong interpersonal skills, the ability to direct and develop others, and a genuine passion for coffee and retail. If you aspire to advance your career within a company that prizes growth, inclusion, and meaningful work, Starbucks invites you to bring your leadership and heart to the team.

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
  • meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety
  • six months of experience in a role requiring constant customer interaction
  • prepare and coach food and beverage preparation according to recipes
  • six months of experience delegating or coordinating tasks of two or more employees

Job Qualifications

  • six months of experience in a customer-facing role
  • six months of experience delegating or coordinating tasks for two or more employees
  • effective oral communication skills
  • ability to direct the work of others
  • strong interpersonal skills
  • ability to work as part of a team
  • knowledge of the retail environment

Job Duties

  • maintain regular and consistent attendance and punctuality
  • work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
  • meet store operating policies and standards including preparing quality beverages and food
  • handle cash and ensure store safety and security
  • prepare and coach the preparation of food and beverages to standard or customized recipes
  • delegate tasks and coordinate the work of two or more employees
  • provide leadership and motivate team members to deliver outstanding customer service

Job Criteria

Experience

Entry Level (1-2 years)


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