Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $24.45 - $27.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Equity program
Tuition coverage
student loan management resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting the world's finest coffee and creating meaningful moments for its customers. With a legacy rooted in community, quality, and innovation, Starbucks operates thousands of stores worldwide, providing a warm and welcoming environment where coffee lovers can connect and enjoy expertly prepared beverages. The company values its partners, the term it uses for its employees, emphasizing growth, development, and a supportive workplace culture. Starbucks is dedicated to inclusivity and equal opportunity, ensuring every partner is respected and valued, regardless of their background or identity. The company also offers extensive benefits aimed at supporting the well-being and personal growth of its partners, reflecting its commitment to being a responsible corporate citizen and an employer of choice.
The role of a Shift Supervisor at Starbucks is pivotal in leading the crew to create a friendly and efficient store environment. This position involves not only ensuring the quality of coffee and food products but also fostering a space where customers feel welcomed and valued. Shift Supervisors take charge of operational aspects such as cash handling, safety, and security, while also mentoring team members and coordinating tasks to maintain smooth store operations. This job requires strong leadership skills, effective communication, and the ability to work collaboratively within a team-oriented retail environment. The Shift Supervisor plays a critical role in delivering excellent customer service and upholding Starbucks' high standards for product quality and store atmosphere.
Starbucks invests in the professional growth of its partners by providing developmental experiences designed to enhance leadership and operational skills. The position offers competitive compensation, flexible work hours that may include early mornings, evenings, nights, weekends, and holidays, ensuring a dynamic and engaging work schedule. The Starbucks culture highlights meaningful connections forged over coffee, and Shift Supervisors are central to making every shift an opportunity to brighten someone's day. By joining Starbucks, partners embark on a career journey filled with opportunities for advancement, comprehensive benefits including health, dental, vision, and life insurance, as well as unique programs like the Starbucks College Achievement Plan, which covers tuition for a first-time bachelor's degree through Arizona State University's online program. Starbucks also supports partners with paid parental leave, vacation accrual, holiday pay, financial tools, and employee stock programs, all reinforcing its commitment to partner success and well-being. This role is ideal for individuals passionate about leadership, customer service, and creating positive community spaces infused with Starbucks' signature craft and heart.
The role of a Shift Supervisor at Starbucks is pivotal in leading the crew to create a friendly and efficient store environment. This position involves not only ensuring the quality of coffee and food products but also fostering a space where customers feel welcomed and valued. Shift Supervisors take charge of operational aspects such as cash handling, safety, and security, while also mentoring team members and coordinating tasks to maintain smooth store operations. This job requires strong leadership skills, effective communication, and the ability to work collaboratively within a team-oriented retail environment. The Shift Supervisor plays a critical role in delivering excellent customer service and upholding Starbucks' high standards for product quality and store atmosphere.
Starbucks invests in the professional growth of its partners by providing developmental experiences designed to enhance leadership and operational skills. The position offers competitive compensation, flexible work hours that may include early mornings, evenings, nights, weekends, and holidays, ensuring a dynamic and engaging work schedule. The Starbucks culture highlights meaningful connections forged over coffee, and Shift Supervisors are central to making every shift an opportunity to brighten someone's day. By joining Starbucks, partners embark on a career journey filled with opportunities for advancement, comprehensive benefits including health, dental, vision, and life insurance, as well as unique programs like the Starbucks College Achievement Plan, which covers tuition for a first-time bachelor's degree through Arizona State University's online program. Starbucks also supports partners with paid parental leave, vacation accrual, holiday pay, financial tools, and employee stock programs, all reinforcing its commitment to partner success and well-being. This role is ideal for individuals passionate about leadership, customer service, and creating positive community spaces infused with Starbucks' signature craft and heart.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling, and store safety and security
- Six months of experience in customer service roles
- At least six months experience delegating tasks to or coordinating two or more employees
- Ability to direct the work of others
- Effective communication skills
- Strong interpersonal and team working skills
Job Qualifications
- Six months of experience interacting with and fulfilling customer requests
- Six months of experience delegating tasks or coordinating tasks of two or more employees
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to learn quickly
Job Duties
- Maintain regular and consistent attendance and punctuality
- Work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ensure compliance with store operating policies and standards including preparation of quality beverages and food products
- Handle cash and ensure store safety and security protocols are followed
- Prepare and coach team members in the preparation of food and beverages according to standard or customized recipes
- Delegate tasks to other employees and coordinate the activities of two or more staff members
- Foster a welcoming and positive environment for customers and team members
- Train and mentor crew members to develop their skills and enhance store performance
- Oversee daily store operations to maintain efficiency and high standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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