Shift Supervisor-Starbucks

Applegreen USA is a premier operator of travel plazas, boasting over 80 locations across the Northeast and Midwest regions of the United States. These travel plazas are designed to offer travelers convenience, comfort, and a diverse range of retail and food options that enhance their journey. Applegreen partners with popular food brands including Auntie Anne's, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and several others, making it a one-stop destination for travelers seeking a quality dining experience on the road. As a company, Applegreen is dedicated to providing exceptional service and maintaining high standards across all its travel plazas, ensuring that every visit is a refreshing and enjoyable part of a traveler's day.

At Applegreen, the core values revolve around placing customers and communities at the heart of the business, valuing and developing employees, demonstrating pace, passion, and performance in every aspect of work, and embracing opportunities and change to continuously improve. These values foster a positive and inclusive work environment where employees feel motivated and supported.

The Shift Supervisor role at Applegreen is a vital position that involves leading shift teams within the travel plazas to deliver outstanding customer service while ensuring compliance with company policies, brand standards, and food safety requirements. This full-time employment opportunity offers a competitive salary and the chance to work in a dynamic environment where teamwork and customer satisfaction are prioritized.

As a Shift Supervisor, you will be responsible for guiding team members during your shift, ensuring their tasks are completed efficiently and correctly. You will play a key role in training newly hired staff and maintaining adherence to cash handling and operational procedures. Your leadership will ensure that the shift runs smoothly, from opening through closing, and that all food safety protocols are strictly followed.

Moreover, the position requires active engagement with customers, addressing complaints effectively, and maintaining a positive atmosphere within the plaza. The Shift Supervisor will operate point-of-sale systems accurately, manage inventory and stock levels, and uphold cleanliness and sanitation standards throughout the workplace. In addition to supervising, you will also have hands-on responsibilities including food preparation, packaging, and maintaining workstation hygiene.

Overall, this role is perfect for individuals with prior customer service and cash handling experience who are looking to step into a leadership position. Applegreen values enthusiastic, outgoing, and friendly individuals who can foster a welcoming environment for both customers and team members. The comprehensive benefits package includes flexible scheduling, medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, earned wage access, education assistance, employee referral bonuses, meal discounts, and pet insurance, supporting employees' well-being and work-life balance.

Joining Applegreen as a Shift Supervisor means becoming part of a supportive team committed to excellence in service and operational standards, with ample opportunities for professional growth and development within a respected and expanding company.