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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance
Job Description
Applegreen USA is a leading operator of travel plazas throughout the Northeast and Midwest, managing over 80 locations that provide convenience, comfort, retail, and a diverse range of delicious food options. Their plazas host well-known brands such as Auntie Anne's, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and more. Applegreen aims to refresh travelers on their journey by offering exceptional services and quality products in each of their plazas. Their commitment to customer satisfaction and community engagement is reflected in their core values, which emphasize customer-centric service, team development, dynamic performance, and adaptability... Show More
Job Requirements
- Able to stand and walk for extended periods
- Frequently bend, twist, lift and carry at least 40 pounds
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Comfortable conversing with customers
- Available to work flexible schedule including days, nights, weekends and holidays
- Maintain regular and consistent attendance and punctuality
Job Qualifications
- Cash handling and customer service experience
- Shift supervisor or leadership experience preferred
- Demonstrates ability to interact with public and coworkers in friendly, enthusiastic, and outgoing manner
Job Duties
- Lead the activities of team members on shift
- Consistently provide friendly customer service by engaging in positive, helpful interactions with customers and appropriately resolve customer complaints
- Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
- Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
- Stock, clean, and sanitize workstation and equipment
- Actively cross-sell and up-sell products
- Maintain a solid knowledge of products and services available in the plaza
- Assist in the training of new team members
- Follow required brand standards, food safety requirements, as well as all company policies and procedures
- Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced
- Execute a variety of other tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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