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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
retirement savings plan
Diversity and inclusion initiatives
Career advancement opportunities
Job Description
SSP The Food Travel Experts specializes in creating and managing food outlets located in transportation hubs where people are constantly on the move, including airports, train stations, and motorway service areas. With a focus on understanding the diverse needs of travelers, SSP ensures that the food and beverage offerings at each location are perfectly tailored to meet the expectations and preferences of a wide range of customers. The company prides itself on delivering consistently excellent food and drink options that align with varying tastes and dietary requirements, making travel experiences more enjoyable and convenient.
Joining SSP means becom... Show More
Joining SSP means becom... Show More
Job Requirements
- experience in a supervisory or team leader position
- strong customer service skills
- ability to manage and motivate staff
- understanding of health and safety regulations
- willingness to work flexible hours including weekends and shifts
- for airport roles, provide full 5 year work history and pass a criminal record check
- effective communication skills
- basic math skills for financial tasks
Job Qualifications
- experience in team leadership roles in a customer service environment
- good communication and interpersonal skills
- ability to work under pressure and solve problems quickly
- knowledge of health and safety standards
- ability to follow brand guidelines and procedures
- basic financial literacy for cash handling and reporting
- commitment to diversity and inclusion principles
Job Duties
- lead and motivate the team to deliver excellent customer service
- assist with the day to day running of the unit including opening and closing duties
- support financial processes such as cash handling and sales reporting
- ensure compliance with health and safety and brand standards
- maintain a clean and safe environment for customers and staff
- contribute to a positive team atmosphere and employee engagement
- adhere to airport security regulations where applicable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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