Shift Supervisor Smashburger

SSP The Food Travel Experts specializes in creating and managing food outlets located in transportation hubs where people are constantly on the move, including airports, train stations, and motorway service areas. With a focus on understanding the diverse needs of travelers, SSP ensures that the food and beverage offerings at each location are perfectly tailored to meet the expectations and preferences of a wide range of customers. The company prides itself on delivering consistently excellent food and drink options that align with varying tastes and dietary requirements, making travel experiences more enjoyable and convenient.

Joining SSP means becoming part of a dynamic and inclusive family that values great customer service and effective team leadership. SSP is currently seeking passionate and experienced Team Leaders who are ready to take on the responsibility of managing daily operations within their units. This role requires hands-on leadership, where the Team Leader works closely with their team on shift to foster a positive, engaging, and productive environment. Your leadership will inspire the team to deliver the highest standards of customer experience, maintain operational efficiency, and adhere to brand standards.

As a Team Leader at SSP, you will play a critical role in ensuring the smooth running of the business. You will assist the management team with essential tasks such as opening and closing procedures and supporting financial operations, including cash handling and sales reporting. Additionally, you will be responsible for maintaining a safe and clean environment in compliance with health and safety regulations, ensuring that both customers and staff feel secure and valued. Following best brand practices is a fundamental part of the role, helping to uphold SSP's reputation for quality and consistency across all its food outlets.

For roles based at airports, SSP requires successful candidates to provide a comprehensive five-year work history and to undergo a Criminal Record Check to comply with strict Airport Security regulations. This ensures that all employees meet the necessary security standards and contribute to a safe travel environment.

SSP is committed to fostering diversity and inclusion within its workforce. As an equal opportunities employer, SSP values and encourages applications from candidates of all backgrounds, genders, races, religious beliefs, disabilities, sexual identities, and orientations. The company promotes a culture of respect, equality, and human rights protection, making a positive impact on both the community and its employees. Joining SSP not only provides a rewarding career opportunity but also the chance to work for a company that actively supports the wellbeing and development of its people within a supportive, fair, and inclusive workplace.