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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Job Description
This job posting is for a restaurant position at an establishment owned and operated by an independent franchisee of Jack in the Box. Unlike positions directly employed by Jack in the Box Inc., this role is under the management and employment of the independent franchisee, who handles all employment-related matters including hiring, firing, discipline, wages, supervision, staffing, and scheduling. This setup means that the employee will interact directly with the franchise, allowing a potentially more personalized and hands-on working environment specific to the franchise owner's management style. The restaurant belongs to a well-known and reputable fast-food brand, recognized for its... Show More
Job Requirements
- Must be 18 years old
- must be available to work any day and anytime especially on the busiest days including weekends and holidays
- must have transportation to and from work
- must be able to work a minimum of 40 hours per week depending upon the needs of the business
Job Qualifications
- High school diploma or equivalency preferred
- minimum of 6 months Jack in the Box experience
- 100 percent certified in all workstations
- preferable to have 1 year supervisory experience in a customer service business
- must complete all Team Leader training classes
- must attain ServSafe certification or other as required
- internal promote preferred with demonstrated integrity and ethical behavior
- ability to stand and walk approximately 90 to 95 percent of shift
- ability to lift and carry 10 to 65 lbs
- ability to take guest orders, operate a cash register, and read video monitors
- ability and desire to work in a very fast-paced environment
Job Duties
- Constantly sets the example by maintaining visibility and interacting with guests
- models a guest comes first attitude with a genuine smile and friendly spirit
- ensures the timeliness, quality, and accuracy of all orders and conveys a sense of urgency
- handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort
- interacts effectively with diverse groups without bias
- displays a strong commitment to creating a friendly, fun, clean and safe restaurant environment
- treats all employees with care and respect
- motivates and inspires employees to achieve high performance while adhering to company procedures
- provides feedback and recognition
- willingly accepts feedback from management
- supervises and trains team members on workstation operations
- delegates work and follows up appropriately
- demonstrates mathematical aptitude, reading comprehension, and good problem solving skills
- maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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