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Shift Supervisor - IHOP (DFW)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
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Benefits

Great pay
Advancement opportunities
full benefits
Free parking
Employee Meal
Dental Insurance
Vision Insurance

Job Description

SSP America operates a diverse restaurant portfolio at the Dallas/Fort Worth International Airport including well-known brands such as Banh Shop, Flying Square, Flying Saucer, and IHOP. As a leading provider of travel dining experiences, SSP America is dedicated to delivering exceptional food service and guest satisfaction in fast-paced airport environments. With a strong focus on operational excellence and customer service, SSP strives to maintain high standards across all locations in its network.

The role of Shift Supervisor at SSP America represents a critical position responsible for overseeing shift activities and ensuring operational standards are consistently met. This position ... Show More

Job Requirements

  • High school diploma or equivalent
  • Availability to work flexible hours including weekends and holidays
  • Ability to stand for long periods
  • Pass a background check and drug screening
  • Strong organizational skills
  • Ability to lead a team effectively

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a supervisory or leadership role preferred
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills
  • Ability to coach and support team members
  • Customer service oriented

Job Duties

  • Greet guests in a courteous and friendly manner
  • Run shifts according to SSP standards and operating procedures
  • Train new hires on operational standards and processes
  • Complete opening, on-going, and closing checklists as required
  • Provide support, coaching and direction to team to deliver business goals
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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