Job Overview
Compensation
Hourly
Exact $18.00
Benefits
Medical insurance
Dental Insurance
Disability insurance
Life insurance
Paid Time Off
Flex spending plans
Employee assistance program
Retirement Plan
Bus pass discount
Employee Discounts
company events
Job Description
Honolulu Cookie Company is a renowned retail establishment based in Hawaii, celebrated for its signature pineapple-shaped shortbread cookies and commitment to sharing the spirit of Aloha through exceptional customer service and quality products. Established with a deep respect for Hawaiian culture and traditions, this company has grown to become a beloved local favorite as well as a popular choice among visitors seeking authentic island sweets. With a reputation for excellence and a focus on community, Honolulu Cookie Company is part of the Hilton Hawaiian Village, an iconic and vibrant resort destination known for its stunning beachfront views, luxury accommodations, and diverse shopping and dining options. The company prides itself on fostering a positive and inclusive work environment that encourages teamwork, respect, and a shared passion for delivering memorable guest experiences.
The role available is a leadership position tailored for a dependable, team-oriented individual who embodies and exemplifies the values of aloha in every aspect of their work. This position is ideal for someone seeking long-term career growth within the company, where their experience in leading operations and enhancing team collaboration will play a pivotal role. As a retail team leader, the successful candidate will be instrumental in ensuring that store operations align with the core values of Honolulu Cookie Company and Hilton Hawaiian Village: working with passion and purpose, choosing to do what is right, fostering teamwork, showing care, and taking ownership and responsibility. This role requires not only operational expertise but also a genuine commitment to creating an environment where each team member feels valued, empowered, and motivated to contribute their best.
Responsibilities will include setting an example by promoting and suggesting products to guests, thereby exceeding service standards and sales targets. The leader will train new hires and provide ongoing coaching to ensure every team member is equipped to perform at their best. This position also entails managing opening and closing procedures with precision and supporting critical inventory functions such as receiving shipments, transferring stock, pricing products correctly, and conducting physical inventories. Additionally, this role emphasizes ethical and fair treatment of colleagues, ensuring everyone is respected and treated consistently. This leadership position offers a unique opportunity to blend operational management with a heartfelt dedication to the culture of aloha, making it a rewarding career choice for the right individual looking to make a positive impact within a supportive and dynamic team environment.
The role available is a leadership position tailored for a dependable, team-oriented individual who embodies and exemplifies the values of aloha in every aspect of their work. This position is ideal for someone seeking long-term career growth within the company, where their experience in leading operations and enhancing team collaboration will play a pivotal role. As a retail team leader, the successful candidate will be instrumental in ensuring that store operations align with the core values of Honolulu Cookie Company and Hilton Hawaiian Village: working with passion and purpose, choosing to do what is right, fostering teamwork, showing care, and taking ownership and responsibility. This role requires not only operational expertise but also a genuine commitment to creating an environment where each team member feels valued, empowered, and motivated to contribute their best.
Responsibilities will include setting an example by promoting and suggesting products to guests, thereby exceeding service standards and sales targets. The leader will train new hires and provide ongoing coaching to ensure every team member is equipped to perform at their best. This position also entails managing opening and closing procedures with precision and supporting critical inventory functions such as receiving shipments, transferring stock, pricing products correctly, and conducting physical inventories. Additionally, this role emphasizes ethical and fair treatment of colleagues, ensuring everyone is respected and treated consistently. This leadership position offers a unique opportunity to blend operational management with a heartfelt dedication to the culture of aloha, making it a rewarding career choice for the right individual looking to make a positive impact within a supportive and dynamic team environment.
Job Requirements
- high school diploma or equivalent
- proven experience in a retail leadership role
- strong interpersonal and communication skills
- ability to work flexible hours including weekends and holidays
- reliable and dependable work ethic
- customer-focused mindset
- ability to perform opening and closing procedures accurately
Job Qualifications
- experience leading retail operations
- strong team leadership and collaboration skills
- excellent customer service and communication abilities
- ability to train and develop team members
- knowledge of inventory management and store procedures
- commitment to upholding company core values and ethical standards
Job Duties
- adhere to and exemplify behaviors aligned with company core values
- foster a sense of teamwork and collaboration amongst the team aligned with HCC values and principles
- lead by example, exceeding service standards and sales goals by promoting and suggesting products and actively engaging with guests to assist with product selection
- train new hires and provide ongoing employee training
- relay information to management regarding store operations and employee performance to ensure maximum productivity
- perform opening and closing procedures with accuracy, following policies and procedures
- support inventory management functions including receiving, transfer, pricing product counts and physical inventories
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
