Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $36.99
Benefits
Employer-paid medical coverage
dental coverage
vision coverage
chiropractic care
mental health support
Pet insurance
Employee assistance program
401(k) retirement plan with matching
Life and Disability Insurance
flexible spending accounts
Commuter Benefits
workers compensation
12 holidays
sick leave
paid time off starting at 15 days annually
4 hours of civic engagement leave annually
Job Description
HomeFirst is a dedicated nonprofit organization that was established in 1980 with a clear mission to end homelessness in the Bay Area communities. With almost 45 years of experience, HomeFirst operates on the foundational belief that housing is a fundamental human right. The organization is positioned as a leader in providing low-barrier programming and systems leadership to help individuals and families experiencing homelessness. Their approach is holistic, meeting people where they are by offering resources and support that tackle both immediate and long-term housing needs. HomeFirst’s commitment to collaborative efforts underscores their impact and continuous growth as an essential service... Show More
Job Requirements
- Ability to regularly lift up to 30 lbs
- Sensitivity to the needs of unhoused individuals and families
- Desire to continually develop skills and increase knowledge
Job Qualifications
- AA degree or equivalent of 2 years of higher education or three years of field experience in social services
- Sensitivity to the needs of unhoused individuals
- Experience working with unhoused population
- Willingness and ability to work with people from diverse racial, cultural, and economic backgrounds, various lifestyles, sexual orientations, and all ages and genders
Job Duties
- Work collaboratively with Program Manager to ensure service delivery standards are met
- Responsible for the care, safety, and supervision of program participants, guests, and staff
- Implement and enforce Emergency Interim Housing (EIH) guidelines and site rules by program participants
- Assist with administrative duties including screening applications, preparing reports, scheduling, and securing staff coverage
- Assist with interviewing, recruiting, and training staff
- Ensure minimum staffing requirements per shift are met
- Participate in staff progressive discipline, including development of Corrective Action Plans
- Ensure incident reports are accurate and completed promptly
- Welcome guests including program participants, volunteers, staff, and community members
- Ensure Resident Advocates document all services in HMIS within three business days
- Provide supervision, job coaching, and support to staff
- Meet individually with staff regularly
- Ensure rooms are booked and cleaned for workshop providers
- Make timely decisions in emergencies prioritizing safety and mandated reporting
- Supervise workshops for participants on-site covering financial literacy, tenant rights, job search, etc
- Respond to guest crises using de-escalation and Mental Health First Aid techniques
- Adhere to HomeFirst’s service delivery practices including Trauma Informed Care
- Complete and submit incident reports and behavioral contracts
- Maintain program supplies and conduct room inspections
- Support participant property treatment before move-in
- Oversee general site clean-up and emergency maintenance
- Communicate and delegate tasks to next shift Supervisor or Manager
- Maintain confidentiality and professional conduct
- Promote socialization skills like empathetic listening and crisis intervention
- Represent HomeFirst to volunteers, donors, and the public
- Attend mandatory meetings and training
- Perform other general duties as assigned
Job Location
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