Shift Supervisor - Flavortown

SSP America operates a diverse and vibrant portfolio of restaurant brands located at Newark Liberty International Airport, including well-known names such as Flavortown, Jersey Mike's, Felina, Playa Bowls, Sora Sushi, and Smokehouse among others. As a leading operator in the airport food service industry, SSP America is committed to delivering superior guest experiences through high-quality food and excellent customer service. The company prides itself on fostering an inclusive, dynamic, and supportive work environment where employees have the opportunity to grow and advance within the hospitality sector. With an extensive network of restaurants, SSP America offers a unique career path for individuals who are passionate about food service and customer engagement.

The Shift Supervisor role at SSP America is integral to ensuring the smooth daily operations of their exciting restaurant venues located within one of the busiest airports in the country. This full-time position offers a competitive wage of $23.00 per hour, as well as eligibility to receive the Healthy Terminal Act Stipend, representing a comprehensive compensation package. Candidates are also provided with full benefits, adding significant value and security to the employment experience. The position is designed for individuals with previous experience in quick service or fast-casual restaurant environments who are eager to develop their leadership skills and thrive in a fast-paced setting.

In this role, you will work closely with the team on shift to create a positive and engaging atmosphere that enhances the overall dining experience for guests. You will take responsibility for ensuring that all operational best practices are consistently followed, including upholding the highest standards of cleanliness, safety, and food quality. Holding team members accountable while maintaining a safe and clean environment for both employees and patrons is a crucial responsibility. The successful candidate will be adept at multitasking, capable of maintaining composure under pressure, and an effective communicator who can motivate and guide their team towards achieving outstanding customer service goals.

SSP America values leadership qualities that promote teamwork, accountability, and professional development. The Shift Supervisor will serve as a role model, demonstrating strong leadership and communication skills to support the team effectively. Individuals who enjoy fast-paced environments and have a passion for quick-service and fast-casual dining concepts will find this role rewarding and a great fit. In addition to day-to-day operational tasks, there are opportunities for career advancement, allowing motivated individuals to pursue long-term growth within the company.

SSP America is an equal opportunity employer committed to diversity and inclusion in the workplace. They provide reasonable accommodations during the hiring process to ensure an equitable experience for all applicants. By joining SSP America as a Shift Supervisor, candidates become part of a respected leader in the airport food service industry, gaining invaluable experience and career development opportunities in a dynamic and customer-focused environment.