SHIFT SUPERVISOR (DAY)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established and respected restaurant and food service company known for its commitment to quality, customer service, and employee development. With a strong brand presence and a reputation for delivering delicious food products and exceptional customer experiences, Braum's offers an excellent work environment and opportunities for career growth within the food service industry. The company values integrity, teamwork, and a customer-first approach, striving to create positive experiences for both guests and employees alike. As a leader in its field, Braum's not only focuses on providing top-quality food and service but also prioritizes the professional growth of its staff through comprehensive training and advancement opportunities.

The Shift Supervisor position at Braum's is a pivotal role that involves leading and managing the store crew to ensure the smooth operation of the restaurant during the assigned shift. This role requires an energetic, positive individual with strong leadership skills who can promote Braum's brand strategy by executing the company's vision, mission, and values effectively. A shift supervisor is responsible for coaching and developing team members, maximizing sales through excellent customer service and food quality, and overseeing the day-to-day food service, grocery, and fountain sales operations. This position is crucial for ensuring that store policies are implemented and adhered to, maintaining inventory and supply levels, kitchen equipment, safety standards, and cleanliness in the store environment.

The role offers a competitive hourly wage ranging from $14.50 to $15.00, which equates to an annual salary between $35,500 and $37,000. The work schedule follows a rotating 3-week pattern with an expected 45-hour workweek, starting at 5:30 am and ending at 3:00 pm. The Shift Supervisor reports directly to the Assistant Manager and plays an integral part in the leadership team focused on customer satisfaction, operational efficiency, and team development. Candidates interested in this role should demonstrate a strong work ethic, effective communication skills, the ability to build trust within a team, and an adaptable approach to varying customer and employee needs. Braum's emphasizes creating a positive working environment that fosters growth and achievement of goals at the unit level.

Overall, the Shift Supervisor at Braum's is essential to the success of the store's daily operations and customer experience. This career opportunity provides a pathway to advancement within a company known for valuing its people, supporting professional development, and rewarding high performance with a robust compensation and benefits package. Braum's commitment to equal opportunity employment and thorough onboarding processes, including background checks and job-fit assessments, further underline its dedication to maintaining a professional and inclusive workplace.

Job Requirements

  • Must be at least 21 years old
  • Must have a valid driver's license
  • Ability to work varying shifts based on a rotating 3 week schedule
  • Strong work ethic with high standards for integrity
  • Positive approach to training and developing team members
  • Organized, detailed and able to follow practices and procedures
  • Ability to initiate action and achieve goals
  • Effective communication and follow-up skills

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum 1 year experience in a related role
  • Strong leadership and coaching abilities
  • Excellent customer service skills
  • Ability to communicate effectively with team and leadership
  • Experience in retail or food service environment
  • Ability to adapt to changing conditions and customer needs

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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