SHIFT SUPERVISOR (DAY)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established American restaurant and grocery store chain known for its high-quality food service and customer-first approach. The company operates a number of locations primarily in the Midwest and Southern United States, offering fresh dairy products, fast food options, and grocery essentials. Since its founding, Braum's has built a reputation for excellence in both food quality and customer service, emphasizing a friendly and welcoming atmosphere. The company's commitment to its employees is evident in its focus on providing career advancement opportunities, competitive compensation, and a positive work environment.

The role of Shift Supervisor at Braum's entails significant responsibility and offers a meaningful leadership opportunity within a fast-paced food service environment. This position is designed for energetic and positive individuals who are passionate about delivering exceptional customer experiences while maintaining high operational standards. As a Shift Supervisor, you will play a crucial role in executing Braum's brand strategy by promoting the company’s vision, mission, and values. You will be instrumental in maximizing sales performance through strong leadership and a keen focus on customer satisfaction and food quality.

Your daily duties will include teaching, coaching, and leading the store crew members, ensuring that each shift runs efficiently and effectively. You will oversee all food service functions, including the grocery market and fountain sales, while actively monitoring inventory levels, kitchen equipment, and safety and cleanliness standards. Additionally, you will share responsibility for ensuring that all store policies and practices are implemented and followed in accordance with company guidelines.

The position is full-time with a rotating three-week schedule, typically demanding a 45-hour workweek. The scheduled shift is from 5:30 am to 3:00 pm. The compensation package is competitive within the food service industry, offering an hourly wage ranging from $14.50 to $15.00, translating to an annual salary of approximately $35,500 to $37,000. Braum's also supports its employees with a comprehensive benefits package that includes medical, dental, and vision insurance, as well as retirement planning with company match, short-term disability insurance, paid vacations, and product discounts.

Successful candidates for this role will demonstrate a customer-focused mindset, a strong work ethic, and high integrity. The ability to positively train and develop team members is essential, as is the capability to build trust and foster a collaborative team environment. The role demands excellent communication skills, discipline in follow-up, and the initiative to take action and achieve goals. You must be well-organized, detail-oriented, and capable of adhering to established procedures and practices.

Candidates must possess a high school diploma or GED, be at least 21 years old, and hold a valid driver’s license. Previous retail or food service experience of at least one year is required to ensure readiness for the supervisory responsibilities. Braum’s is an equal opportunity employer committed to diversity and inclusion, and it conducts criminal background checks and job-fit assessments as part of its standard onboarding process.

This opportunity is ideal for individuals seeking to advance their careers in food service management within a reputable company that values its employees. Braum's encourages applications from candidates who share its vision of delivering outstanding customer service and contributing positively to the team and community. Joining Braum's means becoming part of a supportive company culture focused on growth and excellence.

Job Requirements

  • Minimum of 1 year retail or food service experience
  • High school diploma or G.E.D.
  • Must be at least 21 years old
  • Must have a valid driver’s license
  • Ability to communicate effectively with leadership team members
  • Demonstrated customer focus and work ethic
  • Ability to follow practices and procedures
  • Organized and detail-oriented

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum of 1 year retail or food service experience
  • Ability to build a successful team by building an environment of trust
  • Positive approach to training, developing and interacting with team members
  • Strong communication skills
  • Organized and detail-oriented
  • Ability to adapt to customer and employee needs and store environment conditions

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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