SHIFT SUPERVISOR (DAY)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established food service and grocery market company known for its commitment to delivering high-quality products and exceptional customer experiences. As a leader in the restaurant and retail food service industry, Braum's has built a strong reputation for quality, service, and a positive work environment. The company offers a variety of fresh foods, including ice cream, dairy products, bakery items, and grocery essentials, served with a strong emphasis on customer satisfaction and team collaboration. With a longstanding history of success, Braum's continues to expand its presence by maintaining strict quality standards and nurturing a team-oriented culture aiming for operational excellence and customer loyalty.

The Shift Supervisor role at Braum's presents an exciting opportunity for individuals who are energetic, positive, and ready to take on leadership responsibilities in a dynamic restaurant and retail environment. This position offers an hourly compensation ranging from $14.50 to $15.00, which corresponds to an annual salary of approximately $35,500 to $37,000, reflecting a competitive pay package within the food service supervisory landscape. The role primarily works from 5:30 am to 3:00 pm, providing a consistent shift schedule with an expected 45-hour work week based on a rotating 3-week cycle. Reporting directly to the Assistant Manager, the Shift Supervisor is vital in executing Braum's brand strategy, ensuring all associates contribute to an excellent customer experience and the achievement of sales targets.

As a Shift Supervisor, the individual is responsible for coaching and leading the store crew to achieve peak performance levels, maximizing store sales through outstanding customer satisfaction and maintaining food quality standards. The position oversees the operational aspects of the store’s food service, grocery market, and fountain sales during their shift. Beyond managing daily operations, the role includes hands-on involvement in monitoring inventory levels, kitchen equipment functionality, safety protocols, and maintaining store cleanliness. A key element of the job is ensuring all store policies and practices are consistently implemented and adhered to by all team members. This role demands a leader who can foster a trustworthy and cooperative work environment while adapting to fluctuating customer and employee needs. With an emphasis on communication and follow-through discipline, the Shift Supervisor must demonstrate an organized and detail-oriented approach to management and operational duties.

Ideal candidates for this role will have at least one year of relevant supervisory or retail experience and demonstrate key traits such as a strong work ethic, integrity, customer focus, and a positive attitude towards team development. They should be capable of building and sustaining a successful team environment grounded in trust and mutual respect. Good communication skills within the leadership team and the ability to initiate action and drive results are essential. Additionally, candidates must possess a high school diploma or GED, be at least 21 years old, and hold a valid driver’s license. Braum's commitment to equal opportunity employment and rigorous onboarding measures, including a criminal background check and job-fit assessment, ensure a safe and productive workplace for all employees. This role is perfect for individuals seeking career growth within a supportive, customer-focused company that values its people and offers a comprehensive benefits package.

Job Requirements

  • High school diploma or GED
  • Minimum 1 year of supervisory or retail experience
  • Must be at least 21 years old
  • Must have valid driver's license
  • Ability to communicate effectively
  • Ability to build and lead a team
  • Ability to follow established procedures
  • Willingness to work a rotating schedule
  • Strong customer focus

Job Qualifications

  • High school diploma or GED
  • Minimum 1 year of supervisory or retail experience
  • Strong communication skills
  • Ability to build and lead a team
  • Positive and proactive attitude
  • Ability to adapt to changing customer and employee needs
  • Organized and detail-oriented
  • Valid driver's license
  • At least 21 years old

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly
  • Foster a trustworthy and cooperative team environment
  • Communicate effectively with leadership team members

Job Criteria

Experience

Mid Level (3-7 years)


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