Shift Supervisor - Burger King

Applegreen USA is a prominent operator of over 80 travel plazas strategically located across the Northeast and Midwest regions of the United States. Renowned for providing unparalleled convenience and comfort to travelers, Applegreen USA is a leader in the travel plaza and convenience store industry. The company partners with an impressive range of nationally recognized food brands including Auntie Anne's, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. These partnerships ensure that customers have access to a diverse array of high-quality food options during their journeys, setting Applegreen apart as a destination offering not only fuel and travel necessities but also a satisfying culinary experience.

Applegreen is deeply committed to fostering a culture that centers on its core values: prioritizing customers and communities, valuing and developing its people, and being driven by pace, passion, and performance. The company embraces change and opportunities with enthusiasm, striving to maintain exceptional service standards and continuously enhance customer satisfaction. These core values serve as a guiding framework for how employees interact with customers, suppliers, business partners, and each other, creating a positive and productive workplace environment.

The Shift Supervisor role at Applegreen plays a critical part in maintaining the company’s high standards of customer service and operational excellence during shifts. This position involves leading and motivating a team, ensuring that all team members perform their duties diligently while adhering to brand standards and food safety regulations. The Shift Supervisor is also entrusted with training new hires, overseeing cash handling procedures, and managing daily operational checklists. Leadership in this role focuses on creating an engaging and friendly atmosphere for travelers, ensuring swift issue resolution and the smooth running of all activities within the plaza. This role demands strong interpersonal skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

As a Shift Supervisor, you will be at the forefront of customer engagement, responsible for delivering consistent and exceptional service that aligns with Applegreen’s mission of refreshing travelers on their journey. Your leadership ensures that the team remains motivated and compliant with all safety and quality protocols. The flexibility offered includes working various shifts throughout days, nights, weekends, and holidays, which allows for a dynamic working experience. This role is ideal for those with previous cash handling and customer service experience who thrive in positions of leadership and are passionate about contributing to a trusted and customer-focused brand.