Shift Supervisor

Wonder is an innovative food service company that is revolutionizing the dining experience by offering a unique and varied selection of dishes through a single platform. The company creatively combines convenience, quality, and diversity, allowing customers to mix and match hundreds of dishes from over 20 exclusive restaurants. This means customers can satisfy various cravings in one order, enjoying everything from tacos to Thai food without compromising on quality or experience. Wonder operates both dine-in and pick-up services with zero delivery fees, emphasizing accessibility and customer satisfaction. Every dish is made to order on-site by a skilled culinary team, ensuring freshness and quality with each meal. The company manages every aspect of the dining experience, from recipe creation to the technology that powers the entire operation, enabling consistency and variety at scale.

The role of Shift Supervisor at Wonder is designed for a proactive, detail-oriented individual passionate about leading kitchen operations to deliver excellent food quality and service consistently. This position is vital in maintaining the restaurant's high operational standards and ensuring customer satisfaction by overseeing kitchen activities, managing staff, and upholding safety and hygiene protocols. Shift Supervisors work collaboratively with chef leadership and various departments to ensure seamless kitchen functions and optimal guest experiences.

The position offers both full-time and part-time employment options and is based at the Rosslyn location, offering a competitive pay rate of $21.00 per hour. Overnight shifts between midnight and 5:00 AM receive a premium of $2.00 per hour, recognizing the additional commitment required during these hours. Key responsibilities include supervising the team during opening, preparation, and closing phases, managing orders, maintaining inventory and supplies, and ensuring compliance with safety and sanitation standards. They also monitor operational costs to stay within budget, guarantee proper maintenance and use of kitchen equipment, and lead briefings for front and back-of-house teams before and after service periods.

The Shift Supervisor is expected to exemplify professional and ethical leadership, play a critical role in employee training and development, and foster a productive, motivated, and well-organized team environment. This role demands excellent communication skills, a strong sense of responsibility, and the ability to thrive in a fast-paced setting while maintaining high standards. By joining Wonder, employees become part of a team committed to innovation, diversity, equity, and inclusion, dedicated to making fantastic food more accessible to all. The company also embraces an Automated Employment Decision Tool (AEDT) to ensure a consistent, fair, and objective hiring process that promotes equal opportunities.