SHIFT SUPERVISOR

Job Overview

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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established restaurant and food service company known for delivering high-quality food products and exceptional customer service. Founded with a commitment to providing fresh, made-from-scratch menu items and excellent customer experiences, Braum's has grown into a trusted name in the food service industry. The company operates in various locations and prides itself on creating a positive work environment that encourages growth and advancement for its employees. The team at Braum's is passionate about maintaining the brand's vision, mission, and values, which revolve around quality, integrity, and customer satisfaction. This has helped Braum's build a loyal customer base and a strong reputation in the competitive foodservice market.

The Shift Supervisor role at Braum's is a critical position that supports store operations by leading the daily functions of the restaurant during a specific shift. This role primarily focuses on executing the company’s brand strategy by promoting its vision, mission, and values while ensuring a positive customer experience that drives sales and operational efficiency. The Shift Supervisor is responsible for teaching, coaching, and providing leadership to store crew members, fostering a motivated and efficient team that delivers consistent food quality and exceptional service.

The position is designed for individuals who are positive, energetic, and eager to pursue a career in food service management. The Shift Supervisor plays a vital role in overseeing the operational aspects of Braum's food service function, including grocery market and fountain sales, inventory control, and maintaining safety and cleanliness standards. This leadership position reports directly to the Assistant Manager and entails working a rotating three-week schedule, with expected work hours around 45 per week, from 5:30 am to 3:00 pm. The hourly compensation for this role ranges from $14.50 to $15.00, which translates to an annual salary of approximately $35,500 to $37,000.

Beyond managing daily operations, the Shift Supervisor is tasked with implementing store policies and practices effectively to ensure consistent store performance aligned with company standards. The role demands excellent customer focus, integrity, positive training approaches, and strong team-building skills. Candidates should be able to adapt smoothly to changes in customer and employee needs as well as store environment conditions. Communication with leadership and follow-through on responsibilities are key elements for success in this role. Additionally, a high school diploma or GED is required, candidates must be at least 21 years old, and prior retail experience is preferred.

By joining Braum's as a Shift Supervisor, individuals have the opportunity not only to lead a team in a dynamic environment but also to grow within a company that values development and advancement. Braum's offers a comprehensive benefits package including medical, dental, and vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacations, and product discounts. The company values equal employment opportunities and requires a criminal background check and a job-fit assessment during the onboarding process. This role is perfect for those who thrive in a fast-paced environment, enjoy leading people, and are committed to delivering outstanding customer service while growing their professional career in the foodservice industry.

Job Requirements

  • High school diploma or G.E.D.
  • Minimum one year of relevant experience
  • Must be at least 21 years old
  • Ability to adapt to customer and employee needs as well as store environment conditions
  • Work ethic with high standard for integrity
  • Organized, detailed and able to follow practices/procedures
  • Retail experience

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum one year of relevant experience
  • Ability to build a successful team by building an environment of trust
  • Customer focus
  • Positive approach to training, developing and interacting with team members
  • Can communicate effectively with leadership team members
  • Retail experience

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly
  • Communicate effectively with leadership team members
  • Initiate action and achieve goals

Job Criteria

Experience

No experience required


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