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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Up to $19.25
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Work Schedule

Flexible
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Maternity Leave
Employee assistance program
flexible schedules
Opportunities to Advance
Stock ownership opportunities
Paid Weekly
employee discount
Paid training

Job Description

Waffle House is a well-established and highly recognized American restaurant chain known for its 24-hour service and classic Southern-style breakfast and comfort food. Founded over 65 years ago, Waffle House has grown into a strong and thriving company dedicated to providing a rewarding, fun, and fulfilling workplace for its employees as well as exceptional dining experiences for its customers. With hundreds of locations across the United States, Waffle House prides itself not just on its food but on its commitment to the people it serves and employs. The company embodies a culture focused on customer service, teamwork, and community, emphasizing that it is not simply in the food business but in the People Business. This philosophy underlines the company’s dedication to taking care of its employees as well as its guests, providing a supportive and inclusive environment that fosters both personal and professional growth.

As a Shift Supervisor at Waffle House, you will play a vital role in delivering the hallmark Waffle House experience to every Customer who walks through the door. This full-time, in-person position offers a competitive hourly pay of up to $19.25, alongside a comprehensive benefits package designed to support your well-being and professional advancement. Your responsibilities will include overseeing day-to-day restaurant operations, ensuring that customers receive timely, friendly, and attentive service. You will be actively engaged in a dynamic and fast-paced environment, where your duties range from taking orders and assisting in food preparation to maintaining cleanliness and order throughout the restaurant. Being on your feet and hands-on is a significant part of this role, as you contribute directly to creating a warm and inviting atmosphere.

Waffle House fosters a strong team environment, so you will be working closely with Servers, Cooks, and other team members, guiding and coaching them toward excellence. As a Shift Supervisor, you are expected to demonstrate strong leadership skills while being approachable and collaborative. Your ability to motivate your team, uphold high standards, and remain flexible during busy periods—primarily weekends and holidays—will be crucial to your success. This role welcomes entry-level candidates and requires no prior experience, making it ideal for motivated individuals aged 16 and older who possess a positive and friendly attitude. The company values a work-life balance, offering flexible schedules along with paid time off and various insurance benefits, including medical, dental, vision, and life coverages. Additionally, employees have opportunities to advance into management roles and benefit from stock ownership programs after one year of employment.

Joining Waffle House means becoming part of a vibrant and enduring brand with a rich heritage and a forward-looking approach to employee satisfaction and customer service. If you are passionate about leadership, enjoy working in a supportive team culture, and are ready to embark on a career that values people first, this Shift Supervisor role offers a unique and rewarding opportunity in the restaurant industry.

Job Requirements

  • Entry level, no experience required
  • Must have a positive and friendly attitude
  • Teens welcome but must be 16 years old and older
  • Ability to stand for long periods
  • Ability to communicate effectively in English
  • Availability to work flexible schedules including weekends and holidays

Job Qualifications

  • Ability to lead and motivate a team
  • Excellent communication and interpersonal skills
  • Positive and friendly attitude
  • Strong work ethic
  • Willingness to work flexible hours including weekends and holidays

Job Duties

  • Take orders and prepare food to order
  • Maintain cleanliness and ensure the restaurant is inviting
  • Deliver effective coaching to server and cook team
  • Lead by example as a team player and leader
  • Work during peak times including some weekends and holidays
  • Foster a positive work environment
  • Ensure customer satisfaction at all times

Job Criteria

Experience

No experience required


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