Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.65 - $21.28
Work Schedule
Flexible
Benefits
Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Retirement benefits
Paid Time Off
Employee Stock Purchase Program
Job Description
Red Robin is a renowned high-volume, full-service restaurant known for its laid-back atmosphere, uniquely quirky vibe, and world-famous steak fries. With a strong team filled with unbridled energy and magnetic personalities, Red Robin is more than just a burger restaurant; it is a community that values connection, fun, and generosity. The company fosters an environment that inspires guests with delicious, imaginative burgers and embraces a sense of belonging where both similarities and differences are welcomed. Red Robin offers significant growth opportunities within a dynamic, engaging workplace culture focused on customer satisfaction and team development.
The Shift Supervisor role at Red Robin is a pivotal leadership position responsible for managing day-to-day operations during specified mid and closing shifts under the guidance of exempt management. This position offers a competitive salary range of $17.65 to $21.28 per hour. Shift Supervisors act as brand ambassadors, ensuring adherence to Company and Brand Equity Standards to maintain guest loyalty and maximize profit. They excel in guest interaction, demonstrating problem-solving skills and a commitment to optimizing profits, product quality, and restaurant cleanliness. Beyond managing operations, Shift Supervisors undergo on-the-job training for specific management tasks and leadership growth, positioning them for further career advancement within the company.
As part of the leadership team, Shift Supervisors support a flexible work schedule designed to accommodate various personal and professional needs. Benefits available to this role include a 50% discount on Red Robin food for employees with 25% off for family members, referral bonuses for introducing new team members, and additional compensation and benefits such as health insurance and retirement plans. Those serving in this role may also work other certified hourly positions as needed by the restaurant.
Overall, the role combines leadership, guest service, and operational excellence to contribute to Red Robin's distinctive dining experience and its reputation as a fun, customer-focused restaurant committed to quality and team growth.
The Shift Supervisor role at Red Robin is a pivotal leadership position responsible for managing day-to-day operations during specified mid and closing shifts under the guidance of exempt management. This position offers a competitive salary range of $17.65 to $21.28 per hour. Shift Supervisors act as brand ambassadors, ensuring adherence to Company and Brand Equity Standards to maintain guest loyalty and maximize profit. They excel in guest interaction, demonstrating problem-solving skills and a commitment to optimizing profits, product quality, and restaurant cleanliness. Beyond managing operations, Shift Supervisors undergo on-the-job training for specific management tasks and leadership growth, positioning them for further career advancement within the company.
As part of the leadership team, Shift Supervisors support a flexible work schedule designed to accommodate various personal and professional needs. Benefits available to this role include a 50% discount on Red Robin food for employees with 25% off for family members, referral bonuses for introducing new team members, and additional compensation and benefits such as health insurance and retirement plans. Those serving in this role may also work other certified hourly positions as needed by the restaurant.
Overall, the role combines leadership, guest service, and operational excellence to contribute to Red Robin's distinctive dining experience and its reputation as a fun, customer-focused restaurant committed to quality and team growth.
Job Requirements
- must be at least 21 years old
- minimum of 1 year full service restaurant experience preferred
- record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- business maturity and an ability to effectively supervise peers
- high school diploma or equivalent required, some college preferred
- passion for the business and compassion for people
- highly energetic, self-motivated, goal oriented and dependable
- good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
- basic business math and accounting skills, and strong analytical/decision-making skills
- basic personal computer literacy
- must be able to work a flexible schedule including opening, closing, weekends and holidays
- reliable transportation required
- Serv Safe Certified preferred
Job Qualifications
- minimum of 1 year full service restaurant experience preferred
- high school diploma or equivalent required
- some college preferred
- business maturity and ability to supervise peers effectively
- strong oral and written communication skills
- leadership, interpersonal, and conflict resolution skills
- basic business math and accounting knowledge
- effective analytical and decision-making abilities
- basic computer literacy
- passion for hospitality and team growth
- Serv Safe Certification preferred
Job Duties
- manage day-to-day restaurant operations during mid and closing shifts
- uphold Company and Brand Equity Standards to ensure guest loyalty
- resolve guest issues promptly and professionally
- optimize profits through effective team management and operational oversight
- maintain high standards of food quality, cleanliness, and sanitation
- support leadership development through on-the-job training
- collaborate with team members to meet restaurant needs
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
