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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.18 - $30.85
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan

Job Description

Starbucks Coffee Company is a globally recognized leader in the specialty coffee industry, renowned for its commitment to crafting the world’s finest coffee while fostering meaningful connections in every cup. Established as a premier coffeehouse chain, Starbucks has cultivated a warm and welcoming environment where each visit becomes a meaningful experience. Their mission is to create a sense of community, offering not just premium beverages and food but also a space for people to gather, relax, and connect. With countless locations worldwide, Starbucks continues to innovate and elevate the coffeehouse culture, integrating sustainability, ethical sourcing, and social responsibility into its core business practices.

As a shift supervisor at Starbucks, you play a vital leadership role in this mission. You will lead with both craft and heart, ensuring that every shift you oversee is executed with quality, care, and a focus on community engagement. This role is not solely about managing operations; it is about fostering an inclusive and supportive atmosphere for customers and partners alike. Your leadership will inspire your team to deliver exceptional service, maintain store standards, and prepare high-quality food and beverages tailored to customer preferences. From coaching new team members to handling daily store operations such as cash management and security, the shift supervisor acts as the backbone of the store’s daily success.

The role offers more than just a job; Starbucks is invested in your professional growth and development through a wealth of experiences aimed at enhancing your skills and advancing your career within the company. With industry-leading benefits, including medical, dental, vision, and life insurance coverage, paid parental leave, a robust retirement plan with employer match, tuition coverage for online education, and several wellness programs, Starbucks supports the holistic well-being of its partners and their families. Flexibility in scheduling is a key aspect of this role, reflecting the company’s commitment to work-life balance. Whether early mornings, evenings, weekends, or holidays, the shift supervisor adapts and leads their team through all operating hours with enthusiasm and resilience.

Embracing the dynamic nature of the retail environment, the shift supervisor at Starbucks will utilize strong interpersonal and communication skills, develop strategies for team motivation and task delegation, and ensure compliance with operational policies and safety standards. This position requires an individual capable of balancing fast-paced customer service demands with detailed operational management, always striving to create a memorable coffeehouse experience. Starbucks values diversity and inclusivity, ensuring fair hiring practices and dedicated accommodations to foster a supportive workplace for all partners.

In summary, the Starbucks shift supervisor role is a unique leadership opportunity that blends operational expertise with a passion for community building and exceptional customer experience. It invites candidates who are enthusiastic about coffee culture, team leadership, and personal and professional growth to join a company deeply committed to its partners and customers alike.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety with or without reasonable accommodations
  • Six months of experience interacting with and fulfilling customer requests
  • Prepare and coach preparation of food and beverages to standard or customized recipes
  • At least six months of experience delegating or coordinating tasks of two or more employees

Job Qualifications

  • Six months of experience in customer-facing roles
  • Experience delegating tasks or coordinating employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of retail environments
  • Strong interpersonal skills
  • Ability to work as part of a team

Job Duties

  • Lead shifts ensuring quality customer service
  • Coach partners on food and beverage preparation
  • Delegate tasks and coordinate team activities
  • Manage store operations including cash handling and safety protocols
  • Maintain consistent attendance and punctuality
  • Ensure compliance with store policies and standards
  • Foster a welcoming and inclusive environment for customers and partners

Job Criteria

Experience

Entry Level (1-2 years)


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