Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.30 - $32.30
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings plan
wellness programs
Employee assistance program
Job Description
CVS Health is a leading health innovation company in the United States, committed to building a world of health around every individual. It operates a network of pharmacies and retail clinics, aiming to shape a more connected, convenient, and compassionate health experience for all its customers. Known for its vast presence and integrated approach to healthcare, CVS Health serves millions of customers daily, offering pharmacy services, health and wellness products, and in-store health clinics. The company fosters an inclusive workplace culture powered by passionate colleagues who hold themselves accountable, prioritize safety and quality, and innovate with purpose. CVS Health’s mission is focused on simplifying healthcare one person, one family, and one community at a time, which makes it a trusted name in health and retail sectors that combines innovation with care for the communities it serves.
The role of the Shift Supervisor at CVS Health plays a crucial leadership part within the CVS/pharmacy setting, supporting store management and ensuring seamless daily operations. This full-time position, offering a pay range of $23.30 to $32.30 per hour, involves supervising store crews especially during shifts when no manager or Operations Supervisor is present. The Shift Supervisor drives store execution and performance, focusing heavily on delivering excellent customer service to foster consumer loyalty. Key responsibilities include leading and motivating team members to meet operational goals, handling customer inquiries and complaints with professionalism, and ensuring that the store maintains a positive shopping atmosphere while adhering to company policies. Additionally, the role demands overseeing merchandise presentation, restocking, and implementing promotional displays to optimize sales and customer experience.
This position requires a flexible schedule including early mornings, overnight, and weekends, reflecting the dynamic nature of retail operations. CVS Health values strong communication, problem-solving, and supervisory skills in candidates, along with the ability to respond swiftly to urgent in-store issues. Those with retail supervision experience are preferred, though a high school diploma or equivalent is recommended but not mandatory. The company also emphasizes personal development and well-being, offering competitive benefits including medical, dental, and vision coverage, paid time off, retirement plans, and wellness programs to support employees and their families comprehensively. Joining CVS Health as a Shift Supervisor means becoming part of a bigger mission to enhance the health experience and positively impact communities across the nation.
The role of the Shift Supervisor at CVS Health plays a crucial leadership part within the CVS/pharmacy setting, supporting store management and ensuring seamless daily operations. This full-time position, offering a pay range of $23.30 to $32.30 per hour, involves supervising store crews especially during shifts when no manager or Operations Supervisor is present. The Shift Supervisor drives store execution and performance, focusing heavily on delivering excellent customer service to foster consumer loyalty. Key responsibilities include leading and motivating team members to meet operational goals, handling customer inquiries and complaints with professionalism, and ensuring that the store maintains a positive shopping atmosphere while adhering to company policies. Additionally, the role demands overseeing merchandise presentation, restocking, and implementing promotional displays to optimize sales and customer experience.
This position requires a flexible schedule including early mornings, overnight, and weekends, reflecting the dynamic nature of retail operations. CVS Health values strong communication, problem-solving, and supervisory skills in candidates, along with the ability to respond swiftly to urgent in-store issues. Those with retail supervision experience are preferred, though a high school diploma or equivalent is recommended but not mandatory. The company also emphasizes personal development and well-being, offering competitive benefits including medical, dental, and vision coverage, paid time off, retirement plans, and wellness programs to support employees and their families comprehensively. Joining CVS Health as a Shift Supervisor means becoming part of a bigger mission to enhance the health experience and positively impact communities across the nation.
Job Requirements
- High school diploma or equivalent preferred
- experience in retail environment preferred
- ability to work a flexible schedule including early morning, overnight and weekend shifts
- ability to work overtime as needed
- ability to respond to urgent issues at the store when they arise
- deductive reasoning and analytical skills
- advanced communication and supervision skills
Job Qualifications
- Deductive reasoning ability and analytical skills
- computer skills
- advanced communication skills
- supervision skills
- experience as a retail supervisor preferred
- high school diploma or equivalent preferred but not required
Job Duties
- Work effectively with store management and store crews
- supervise the store’s crew through assigning, directing and following up of all activities
- effectively communicate information both to and from store management and crews
- assist customers with their questions, problems and complaints
- promote CVS customer service culture including greeting, offering help, and thanking customers
- handle all customer relations issues according to company policy and promote a positive shopping experience
- maintain customer and patient confidentiality
- price merchandise
- stock shelves
- execute the displays, signs and inventory of weekly, promotional, and seasonal merchandise
- execute the display and maintenance of off-shelf merchandise
- reset departments following planograms (POGs)
Job Criteria
Experience
No experience required
Job Location
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