Shift Supervisor

SSP America is a renowned operator of a diverse range of popular restaurants located within LaGuardia Airport, one of New York City's premier travel hubs. The company manages celebrated dining brands including Beecher's Handmade Cheese, Brooklyn Diner, Dunkin' Donuts, Mi Casa Cantina, Bar 212, Mulberry Street, and many more. This positions SSP America as a prominent player in the hospitality industry, focusing on delivering exceptional culinary and service experiences to thousands of daily travelers and visitors passing through one of the busiest airports in the United States.

SSP America's commitment to excellence is reflected in its dedication to quality food, outstanding service, and a welcoming atmosphere at all its establishments. The company's restaurants are designed to cater to a wide variety of tastes and preferences, from quick-service options to full-service dining. SSP America emphasizes creating a positive work environment that fosters growth, teamwork, and professionalism among its employees.

The role of Shift Supervisor at SSP America represents a vital leadership position within the company's airport-based operations. This full-time role, offering an hourly wage of $24.00, provides full benefits along with perks like free parking and ample opportunities for career advancement. The position requires candidates to have open availability, reflecting the dynamic, fast-paced nature of airport dining services which operate on extended hours and require flexibility.

Shift Supervisors at SSP America are tasked with leading shifts confidently while ensuring that operational standards are consistently upheld. This includes managing day-to-day activities, overseeing team members, and maintaining high levels of customer service. Supervisors serve as a vital link between frontline staff and management, providing coaching, support, and direction to nurture a motivated and skilled team. They foster a strong culture of teamwork and professionalism, ensuring every guest receives warm, friendly, and respectful service.

This role is an excellent first step into management within SSP America, ideal for motivated individuals passionate about hospitality, leadership, and continuous personal and professional growth. Candidates with prior supervisory experience in full-service restaurants or similar food service environments will find this position rewarding. Additionally, since many locations offer specialty coffee and beverage options, previous coffee shop or barista experience is highly preferred, further enhancing a candidate's ability to contribute effectively to the team.

SSP America values diversity and is committed to equal employment opportunity without discrimination on any protected grounds. The company also provides reasonable accommodations to candidates during the application and interview process as required by applicable laws. The hiring process includes the use of an assessment tool called Traitify, which supports equitable hiring decisions and candidate evaluations. Overall, SSP America offers a dynamic, supportive workplace for individuals seeking to build a successful career in the vibrant hospitality industry, particularly within the unique and challenging environment of airport dining services.