Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established company known for its commitment to quality food service and excellent customer experiences. Operating primarily in the food service and grocery market sectors, Braum's offers a range of products including freshly prepared meals, grocery items, and fountain services. The company prides itself on a culture that values positivity, energy, and a focus on advancement within the organization, making it an ideal workplace for individuals looking to build a rewarding career in food service management. Braum's is widely recognized for its dedication to employee growth, customer satisfaction, and operational excellence, ensuring a dynamic and supportive working environment.

The role of Shift Supervisor at Braum's is a pivotal position within their restaurant and food service management teams. This part-time to full-time role, with an hourly compensation rate ranging from $14.50 to $15.00 ($35,500 to $37,000 annually), involves overseeing daily operations during assigned shifts. Shift Supervisors are the frontline leaders who apply the company’s brand strategy, promote its core vision, mission, and values, and drive a superior customer experience while maximizing sales. The supervisor’s role focuses on teaching, coaching, and leading store crew members to not only meet but exceed the expectations related to food quality and customer service.

Core responsibilities include managing the food service, grocery, and fountain sales functions of the store during their shifts. Supervisors actively engage in maintaining inventory control, monitoring supply levels, and ensuring the cleanliness and safety standards of the kitchen and workspace are consistently met. They play a critical role in implementing and adhering to store policies and practices, all while fostering a productive and motivated team environment. Working a rotating 3-week schedule with an expected 45-hour workweek, Shift Supervisors report directly to the Assistant Manager and are expected to demonstrate strong leadership skills, outstanding work ethic, and a positive, customer-focused approach.

Braum's seeks candidates who possess the ability to communicate effectively with leadership teams, build trust among crew members, adapt to varying customer and employee needs, and maintain organized, detailed operations. Candidates must have at least one year of retail experience, a high school diploma or GED, and be at least 21 years old. This position offers comprehensive benefits such as medical, dental, and vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacations, and product discounts. Braum's is an equal opportunity employer that also requires a criminal background check and a job-fit assessment as part of the onboarding process.

Job Requirements

  • High school diploma or G.E.D.
  • Minimum 1 year of retail experience
  • Must be at least 21 years old
  • Positive approach to training, developing and interacting with all team members
  • Ability to build a successful team by building an environment of trust
  • Ability to adapt to customer and employee needs as well as store environment conditions
  • Can communicate effectively with leadership team members

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum 1 year of retail experience
  • Ability to communicate effectively with leadership team members
  • Positive approach to training, developing and interacting with all team members
  • Ability to build a successful team by building an environment of trust
  • Organized, detailed and able to follow practices and procedures
  • Customer focus

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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