Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

competitive pay
Employee Discounts
Opportunities for advancement
Training and Development
supportive work environment

Job Description

This job opportunity is presented by an independently owned and operated KFC franchise, a globally recognized leader in the fast-food restaurant industry. KFC (Kentucky Fried Chicken) is renowned for its unique blend of delicious fried chicken and exceptional customer service, making it a beloved dining destination worldwide. As a franchise, this restaurant benefits from KFC's strong brand reputation and operational standards while maintaining its own local management structure. The franchise embodies KFC's commitment to quality food, cleanliness, and customer satisfaction, providing an inviting dining environment for guests of all ages.

The position offered is that of a Shift Supervisor, a pivotal leadership role within the restaurant. This role serves as a gateway to more advanced managerial and leadership opportunities within the restaurant's hierarchy. The Shift Supervisor role is ideal for someone eager to develop their skills in restaurant management and leadership. In this position, you will be responsible for overseeing the operations during your shift, ensuring the team meets both customer service expectations and operational standards. The role emphasizes leadership qualities such as motivation, accountability, and effective communication with team members and management. The Shift Supervisor will play a crucial role in upholding the restaurant's reputation by delivering a positive guest experience marked by friendly interactions, cleanliness, and high-quality meals.

The employment type is likely part-time or full-time hourly work, with a competitive wage range from $13 per hour to $16 per hour, reflecting the candidate's experience and performance. The position requires a candidate who is at least 18 years old, possesses a valid driver's license, and has reliable personal transportation. These details suggest the role involves a degree of independence and possibly some responsibilities that require mobility.

Overall, this is an excellent opportunity for motivated individuals who aspire to enter the restaurant management field. The Shift Supervisor role offers hands-on experience with leadership responsibilities, team development, and operational oversight, all within a supportive and customer-focused environment. Candidates will gain invaluable experience in managing restaurant operations, contributing to profitability, and delivering exceptional service, making this role a great stepping stone to broader leadership roles within the restaurant industry.

Job Requirements

  • must be at least 18 years old
  • valid driver’s license
  • reliable personal transportation
  • ability to work flexible hours including evenings, weekends, and holidays
  • willingness to learn and grow within the company

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a customer service or team leadership role preferred
  • strong communication and interpersonal skills
  • ability to motivate and mentor team members
  • basic knowledge of restaurant operations and standards

Job Duties

  • have direct ownership of the results of your team and how you can impact the guest experience and the restaurant’s success
  • support the restaurant general manager in restaurant goals related to building and developing the team, operations metrics and profitability
  • effectively communicate goals, promotions, business updates, etc
  • provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot and fresh meals
  • lead the overall positive and collaborative family environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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