SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established company known for its commitment to quality food service and exceptional customer experience. Operating in the restaurant and food service industry, Braum's has built a reputable brand by combining high standards with a welcoming and supportive atmosphere for both customers and employees. The company's focus on maintaining a positive work culture and offering opportunities for professional growth makes it an attractive workplace for individuals seeking advancement in the food service sector.

The Shift Supervisor position at Braum's is a pivotal role responsible for driving the store's success by effectively leading the team and ensuring high-quality service. This role requires a positive and energetic individual who can exemplify Braum's brand strategy, uphold its vision, mission, and values, and contribute to a great customer experience that maximizes sales. The Shift Supervisor plays a key role in coaching and developing the store crew members, fostering a strong team dynamic based on trust and mutual respect. Their leadership directly impacts customer satisfaction, food quality, and overall store performance.

Shift Supervisors oversee daily operations within the store, including managing food service, grocery market, and fountain sales during their shift. They are actively involved in inventory monitoring, making sure that supplies are sufficient and that kitchen equipment is maintained safely and cleanly. Additionally, they ensure that all company policies and practices are implemented and followed to maintain standards and compliance. The role demands a leader who is organized, detail-oriented, and capable of adapting to varying store conditions while effectively communicating with the leadership team.

This position offers an hourly compensation range of $14.50 to $15.00, equating to an annual salary between $35,500 and $37,000. The work schedule is based on a rotating three-week cycle, averaging 45 hours per week, with shift hours typically from 5:30 am to 3:00 pm. Reporting directly to the Assistant Manager, the Shift Supervisor is a vital link between management and store staff, responsible for ensuring smooth shift operations and a motivated workforce.

Braum's values traits such as a strong customer focus, high standards of integrity, and a positive approach to training and development. Candidates who demonstrate an ability to build successful teams, communicate effectively, follow through on responsibilities, and maintain organized practices are well-suited for this role. Additionally, retail experience, a high school diploma or GED, and a minimum age of 21 are required qualifications.

Overall, the Shift Supervisor role at Braum's offers the opportunity to grow within a supportive company that recognizes the importance of its people and rewards hard work with competitive pay and a comprehensive benefits package. Individuals looking for a career in food service management with a reputable company would find this role both challenging and rewarding.

Job Requirements

  • Minimum 1 year of relevant experience
  • High school diploma or G.E.D.
  • Must be at least 21 years old
  • Ability to communicate effectively
  • Ability to build and lead a team
  • Availability to work rotating shifts based on a 3 week schedule
  • Ability to maintain store cleanliness and safety standards

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum 1 year of relevant experience
  • Ability to build a successful team by building an environment of trust
  • Positive approach to training, developing and interacting with all team members
  • Ability to adapt to customer and employee needs as well as store environment conditions
  • Effective communication skills with leadership team members
  • Retail experience
  • Organized and detailed with the ability to follow practices and procedures
  • Ability to initiate action and achieve goals

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly
  • Communicate effectively with leadership team members
  • Follow-up and follow through discipline

Job Criteria

Experience

Mid Level (3-7 years)


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