
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.72 - $24.65
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Educational tuition coverage
backup care
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain committed to crafting the world's finest coffee and creating meaningful moments for its customers. Founded in 1971 and headquartered in Seattle, Washington, Starbucks has grown into an iconic brand known for its premium coffee, tea, and handcrafted beverages. The company prides itself on fostering a warm and welcoming environment where every cup serves as a catalyst for connection and community. Starbucks operates thousands of stores worldwide, employing partners dedicated to quality, customer service, and sustainability. Their commitment extends beyond coffee to include community involvement, ethical sourcing, and employee development. As part of their culture, every Starbucks partner is encouraged to bring heart and craft into their daily work, contributing to an inviting coffeehouse experience that brightens customers' days.
The role of Shift Supervisor at Starbucks is a dynamic leadership position that blends operational duties with people management and customer engagement. In this role, you will lead your coffeehouse team with skill and heart, ensuring a smooth, efficient, and enjoyable customer experience. You are responsible for maintaining store standards in beverage and food preparation, cash handling, safety, and security while fostering a positive work environment. This position requires flexibility as shifts may cover early mornings, evenings, weekends, nights, and holidays. As a Shift Supervisor, you will coach and mentor team members, delegate tasks, and coordinate activities to meet store goals and service excellence. The role offers opportunities for professional growth supported by Starbucks’ renowned developmental programs and industry-leading benefits. Starbucks values a partnership approach to employment, affirming commitment to diversity, equity, and inclusion throughout its workforce. Compensation is typically aligned with geographic location and experience, reflecting Starbucks’ status as a competitive employer in the retail and hospitality sectors.
Starbucks offers comprehensive benefits including medical, dental, vision, life insurance, paid parental leave, vacation, sick leave, and holiday pay. Partners have access to a 401(k) retirement plan with employer match, stock programs, and financial well-being resources. The Starbucks College Achievement Plan provides full tuition coverage for a first-time bachelor's degree through Arizona State University’s online program. The company also supports employee needs with backup care, reimbursement programs, and compliance with labor laws related to employee leave. Starbucks’ commitment to equal opportunity and reasonable accommodations ensures an inclusive workplace welcoming all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status. This role not only demands operational excellence but also embodies Starbucks’ mission of inspiring and nurturing the human spirit – one person, one cup, and one neighborhood at a time.
The role of Shift Supervisor at Starbucks is a dynamic leadership position that blends operational duties with people management and customer engagement. In this role, you will lead your coffeehouse team with skill and heart, ensuring a smooth, efficient, and enjoyable customer experience. You are responsible for maintaining store standards in beverage and food preparation, cash handling, safety, and security while fostering a positive work environment. This position requires flexibility as shifts may cover early mornings, evenings, weekends, nights, and holidays. As a Shift Supervisor, you will coach and mentor team members, delegate tasks, and coordinate activities to meet store goals and service excellence. The role offers opportunities for professional growth supported by Starbucks’ renowned developmental programs and industry-leading benefits. Starbucks values a partnership approach to employment, affirming commitment to diversity, equity, and inclusion throughout its workforce. Compensation is typically aligned with geographic location and experience, reflecting Starbucks’ status as a competitive employer in the retail and hospitality sectors.
Starbucks offers comprehensive benefits including medical, dental, vision, life insurance, paid parental leave, vacation, sick leave, and holiday pay. Partners have access to a 401(k) retirement plan with employer match, stock programs, and financial well-being resources. The Starbucks College Achievement Plan provides full tuition coverage for a first-time bachelor's degree through Arizona State University’s online program. The company also supports employee needs with backup care, reimbursement programs, and compliance with labor laws related to employee leave. Starbucks’ commitment to equal opportunity and reasonable accommodations ensures an inclusive workplace welcoming all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status. This role not only demands operational excellence but also embodies Starbucks’ mission of inspiring and nurturing the human spirit – one person, one cup, and one neighborhood at a time.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling and store safety and security with or without accommodation
Job Qualifications
- Six months of experience interacting with and fulfilling customer requests
- Six months of experience delegating tasks or coordinating multiple employees
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Lead and supervise the work of team members during shifts
- Maintain high standards for beverage and food preparation according to company recipes and customer customization
- Ensure cash handling accuracy and adherence to store safety and security protocols
- Coach and develop partners, delegating tasks and coordinating team activities
- Manage flexible shift schedules including early mornings, evenings, weekends, nights, and holidays
- Foster a positive, welcoming environment for customers and partners
- Uphold Starbucks store operating policies and standards consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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