
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $22.54 - $25.59
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain known for crafting the world's finest coffee and creating engaging, meaningful moments for each customer. Founded with a passion for quality beverages and a commitment to customer connection, Starbucks has expanded to become a leader in the retail coffee industry, operating thousands of stores worldwide. The company prides itself on welcoming customers into a warm and inviting space where every cup of coffee serves as a catalyst for community and togetherness. Starbucks is not just a place to get coffee, but a space where meaningful moments unfold and customer experiences are treasured. The brand is deeply invested in the growth and development of its partners (employees), offering industry-leading benefits and fostering an inclusive, supportive environment poised for personal and professional advancement.
The role of a Shift Supervisor at Starbucks is integral to maintaining the company’s high standards of service and operational excellence. A Shift Supervisor leads by example, embodying the Starbucks mission to create a welcoming and positive environment for customers and partners alike. The supervisor is responsible for managing daily store operations, guiding the team, and ensuring the quality of beverages and food products is consistently exceptional. This role requires leadership capabilities, as the Shift Supervisor will coordinate tasks for team members, coach partners on Starbucks recipes and service standards, and ensure the store complies with safety and security policies.
Shift Supervisors at Starbucks play a pivotal role in fostering customer connections and supporting their community through excellent service and coffee expertise. The position requires flexibility with working hours, including early mornings, evenings, weekends, nights, and holidays, to accommodate store needs. An emphasis is placed on interpersonal skills, effective communication, and the ability to build and lead a team while maintaining a retail environment that is both efficient and welcoming. Starbucks partners enjoy comprehensive benefits including medical, dental, vision insurance, paid parental leave, tuition coverage for a bachelor’s degree, retirement plans, and more. In addition to competitive compensation based on geographic location, the company supports diversity, equity, and inclusion in its workforce and embraces applicants from all backgrounds with accommodations as needed.
Overall, working as a Shift Supervisor with Starbucks offers the opportunity to grow in a dynamic retail setting known for its culture and values, while making an impact one meaningful coffee moment at a time.
The role of a Shift Supervisor at Starbucks is integral to maintaining the company’s high standards of service and operational excellence. A Shift Supervisor leads by example, embodying the Starbucks mission to create a welcoming and positive environment for customers and partners alike. The supervisor is responsible for managing daily store operations, guiding the team, and ensuring the quality of beverages and food products is consistently exceptional. This role requires leadership capabilities, as the Shift Supervisor will coordinate tasks for team members, coach partners on Starbucks recipes and service standards, and ensure the store complies with safety and security policies.
Shift Supervisors at Starbucks play a pivotal role in fostering customer connections and supporting their community through excellent service and coffee expertise. The position requires flexibility with working hours, including early mornings, evenings, weekends, nights, and holidays, to accommodate store needs. An emphasis is placed on interpersonal skills, effective communication, and the ability to build and lead a team while maintaining a retail environment that is both efficient and welcoming. Starbucks partners enjoy comprehensive benefits including medical, dental, vision insurance, paid parental leave, tuition coverage for a bachelor’s degree, retirement plans, and more. In addition to competitive compensation based on geographic location, the company supports diversity, equity, and inclusion in its workforce and embraces applicants from all backgrounds with accommodations as needed.
Overall, working as a Shift Supervisor with Starbucks offers the opportunity to grow in a dynamic retail setting known for its culture and values, while making an impact one meaningful coffee moment at a time.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards for quality beverages and food products, cash handling, and safety and security
- prepare and coach preparation of food and beverages to standard recipes or customized
- six months experience interacting with customers
- six months experience in delegating tasks or coordinating at least two employees
Job Qualifications
- Six months of experience delegating tasks and coordinating employee activities
- six months of experience interacting with customers and fulfilling their requests
- effective oral communication skills
- strong interpersonal and team-building skills
- knowledge of the retail environment
- ability to direct the work of others
- ability to learn quickly
Job Duties
- Lead the store team during shifts to ensure smooth operations
- ensure quality preparation of food and beverages following Starbucks recipes
- coach and support team members in delivering excellent customer service
- manage cash handling and daily store safety protocols
- delegate tasks effectively among employees to optimize workflow
- maintain high standards for store cleanliness and product presentation
- uphold Starbucks policies and standards for service and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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