SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established restaurant and food service company known for its commitment to providing high-quality food and excellent customer service. Operating in the food service industry, Braum's has built a strong reputation as a family-oriented business that values its employees and customers alike. With a solid presence in the market, Braum's offers an inviting work environment that emphasizes teamwork, leadership development, and customer satisfaction. The company is dedicated to promoting a positive workplace culture that encourages growth and career advancement for its staff. Braum's provides competitive compensation packages that reflect the dedication and hard work of its employees.

The Shift Supervisor role at Braum's is a vital position within the company's management structure. This role is designed for positive and energetic individuals who aspire to have a rewarding career in food service management. The position offers an hourly wage ranging from $14.50 to $15.00, translating to an annual salary of approximately $35,500 to $37,000. The work schedule varies based on a rotating 3-week schedule, averaging a 45-hour workweek, with shift hours from 5:30 am to 3:00 pm. Reporting directly to the Assistant Manager, the Shift Supervisor plays a critical leadership role that ensures operational excellence during their shift, helping to execute Braum's brand strategy and enhance customer experiences.

Responsibilities of the Shift Supervisor include teaching, coaching, and leading store crew members to maximize sales through high customer satisfaction and food quality. In addition, the supervisor oversees the daily operations across the food service, grocery market, and fountain sales areas. They actively monitor inventory levels, kitchen equipment functionality, and maintain safety and cleanliness standards. The role also requires accountability for enforcing store policies and procedures to ensure a consistent standards-driven environment. This position is ideal for candidates who demonstrate strong customer focus, ethical work practices, and effective communication skills, along with the capacity to build and maintain a trusting team environment. Adaptability to both employee and customer needs as well as the store environment is essential. Braum's values leaders who can initiate action, follow through on tasks, and maintain organizational detail orientation. The Shift Supervisor position represents a significant stepping stone for those interested in career development within the food service and retail sectors, offering leadership experience and the chance to impact the overall success of the store and customer satisfaction positively.

Job Requirements

  • High school diploma or G.E.D.
  • Minimum 1 year of relevant experience
  • Must be at least 21 years old
  • Ability to work rotating shifts with a 45-hour work week
  • Strong communication skills
  • Customer service orientation
  • Ability to lead and motivate a team

Job Qualifications

  • Customer focus
  • Work ethic with high standard for integrity
  • Positive approach to training, developing and interacting with all team members
  • Ability to build a successful team by building an environment of trust
  • Ability to adapt to customer and employee needs as well as store environment conditions
  • Can communicate effectively with leadership team members
  • Follow-up and follow through discipline
  • Initiate action and achieve goals
  • Organized, detailed and able to follow practices and procedures
  • Retail experience
  • High school diploma or G.E.D.

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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