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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.27 - $24.14
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
401(k) retirement plan
stock purchase program
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for crafting the world’s finest coffee and creating spaces that foster meaningful connections. Established decades ago, Starbucks has grown into a symbol of quality, community, and innovation within the retail and hospitality sector. Each store not only serves exceptional coffee and beverages but also strives to provide an inviting environment where customers can gather, relax, and feel a sense of belonging. The company prides itself on its commitment to ethical sourcing, sustainability, and customer satisfaction, making it a leader in the specialty coffee industry worldwide.

As a shift supervisor at Starbucks, you play a pivotal leadership role within the coffeehouse team. This position is designed for individuals passionate about coffee craft, team collaboration, and exceptional customer experience. As a shift supervisor, you will oversee daily store operations, lead and inspire your team to perform at their best, and ensure that every cup served meets Starbucks’ rigorous quality standards. This role requires a blend of operational acumen, interpersonal skills, and a heartfelt dedication to fostering a welcoming atmosphere for every customer and partner.

This is a dynamic and rewarding opportunity that offers flexible hours to accommodate early mornings, evenings, weekends, holidays, and nights. The position is tailored for those who thrive in fast-paced environments and enjoy leading by example while nurturing a positive and supportive work culture. Starbucks invests heavily in the growth and development of its partners, providing extensive training, career advancement opportunities, and competitive compensation reflective of geographic location and experience.

In addition to crafting and delivering a superior coffee experience, shift supervisors are responsible for coaching and mentoring partners, delegating and coordinating tasks during shifts, managing cash handling and store safety protocols, and maintaining compliance with company policies and standards. This role not only demands operational excellence but also the ability to connect authentically with customers and partners alike, ensuring a memorable and meaningful coffeehouse experience.

Starbucks offers an industry-leading benefits package that reflects the company’s dedication to partner well-being and growth. Benefits include comprehensive medical, dental, and vision insurance, life insurance options, paid parental leave, and generous vacation and sick leave accrual. Partners also gain access to a 401(k) retirement plan with employer match, stock purchase programs, financial well-being tools, and tuition coverage for a first-time bachelor’s degree through an innovative education partnership with Arizona State University. These benefits underscore Starbucks’ commitment to supporting partners and their families beyond the workplace.

Joining Starbucks as a shift supervisor means becoming part of a diverse and inclusive community that values each partner’s unique background and contributions. The company is an equal opportunity employer, embracing diversity and consistently evolving to meet the needs of its workforce and customers. If you are a motivated leader who enjoys working in a high-energy, customer-focused environment, and who values growth and development, this role at Starbucks offers a fulfilling career path with meaningful impact.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards
  • Six months of customer interaction experience
  • Experience delegating tasks to or coordinating two or more employees
  • Ability to learn quickly
  • Effective oral communication
  • Ability to work as part of a team
  • Ability to build relationships

Job Qualifications

  • Six months of experience in a customer-facing role
  • Six months of experience managing or coordinating tasks for staff
  • ability to direct the work of others
  • effective oral communication skills
  • knowledge of the retail environment
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships

Job Duties

  • Lead and manage store operations during shifts
  • coach and mentor team members to achieve high performance
  • ensure quality preparation of beverages and food products
  • handle cash transactions and maintain store safety
  • delegate and coordinate tasks efficiently among staff
  • maintain regular and consistent attendance and punctuality
  • uphold store policies and customer service standards

Job Criteria

Experience

Entry Level (1-2 years)


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