
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Employee Stock Purchase Program
Tuition coverage program
Sick Time
Paid holidays
backup care
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting the world's finest coffee while fostering warm, welcoming spaces that encourage connection and community. Founded in 1971, Starbucks has grown from a small coffee bean retailer in Seattle to an international brand with thousands of stores worldwide. The company is dedicated not only to delivering exceptional coffee experiences but also to creating meaningful moments for customers and partners alike. Starbucks prides itself on its commitment to social responsibility, sustainability, and the development of its employees, referred to as partners, offering comprehensive benefits and growth opportunities.\n\nThe role of a Shift Supervisor at Starbucks is pivotal in maintaining the high-quality experience for which the brand is known. This position is ideal for individuals passionate about coffee craftsmanship, leadership, and building community. As a Shift Supervisor, you will lead by example during your shifts, ensuring that every cup served meets Starbucks' stringent quality standards while also fostering a positive and engaging atmosphere for both customers and team members. You will have the chance to cultivate a team that thrives on collaboration, professionalism, and passion. This role involves overseeing daily store operations, managing staff performance, and ensuring that safety and security protocols are strictly adhered to.\n\nStarbucks invests in the growth journey of its partners, offering numerous developmental experiences alongside industry-leading benefits that help support your personal and professional goals. As a Shift Supervisor, you will have the responsibility to coach and mentor baristas, delegate tasks efficiently, and promote a customer-first culture that reflects the core values of Starbucks. Flexible working hours are part of the job, with the expectation of working mornings, evenings, weekends, and holidays when required. The role demands strong interpersonal and communication skills, the ability to manage a team effectively, and a dedication to maintaining the store’s operational excellence. Commitment to quality, customer satisfaction, and Starbucks’ mission to inspire and nurture the human spirit are central to this position. This role typically offers compensation based on geographical location and experience, with new partners generally starting at the entry point of the salary range for their role. Starbucks maintains a supportive, inclusive work environment that values diversity and equal opportunity employment practices.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays
- meet store operating policies and standards, including food and beverage quality, cash handling, and safety
- minimum six months experience in customer-facing roles
- experience delegating tasks or coordinating two or more employees
Job Qualifications
- High school diploma or equivalent
- at least six months of customer service experience
- experience delegating or coordinating tasks among employees
- strong interpersonal and communication skills
- ability to work collaboratively as part of a team
- knowledge of retail operations
- ability to learn quickly
- leadership abilities
Job Duties
- Maintain quality and consistency of coffee and beverage preparation
- lead and direct team members during shifts
- manage daily store operations including cash handling and safety protocols
- coach and mentor staff to ensure high service standards
- delegate tasks effectively to ensure smooth workflow
- foster a welcoming and positive atmosphere for customers
- ensure compliance with company policies and regulatory standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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