
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.91 - $24.87
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401k Retirement Plan
Tuition coverage
Employee stock purchase plan
Financial well-being tools
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain dedicated to crafting the world’s finest coffee and fostering meaningful moments for its customers. With a commitment to quality, community, and connection, Starbucks has established itself as a leader in the coffee industry by creating warm and welcoming spaces where people can gather, work, and enjoy exceptional coffee experiences. As a pioneer in the specialty coffee sector, Starbucks emphasizes not only the art of coffee making but also the importance of creating an environment that sparks connection and brightens every customer’s day.
The company prides itself on its inclusive culture, advancement opportunities, and comprehensive benefits, making it an employer of choice for thousands of partners (employees) across the globe. Starbucks places significant focus on the growth and development of its partners with access to educational opportunities and a robust support system designed to empower team members at every stage of their career.
The role of a Shift Supervisor at Starbucks Coffee Company is essential in supporting the smooth operation of a coffeehouse while ensuring an exceptional customer experience. As a Shift Supervisor, you will lead with both craft and heart, managing day-to-day store operations and inspiring your team to deliver the highest standard of coffee and service. This position involves overseeing the preparation and service of beverages and food products while maintaining store safety, quality, and operational policies.
In addition to managing store functions, the Shift Supervisor serves as a leader who coaches and empowers team members, coordinates shifts, and ensures a positive team environment. You will have the opportunity to interact directly with customers, address their needs efficiently, and help foster a community atmosphere that is both inviting and vibrant. Your leadership will play a critical role in creating memorable experiences for customers and partners alike.
Starbucks offers more than just a job; it provides a pathway for career advancement with industry-leading benefits. Partners enjoy access to comprehensive medical, dental, and vision insurance, paid time off, retirement plans with employer matching, and educational benefits including 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. The compensation is competitive and reflects the company’s geographic and role-based standards, with individual pay decisions based on experience and the specific job position.
Joining Starbucks as a Shift Supervisor means becoming part of a team that values diversity, equity, and inclusion, where every partner and customer is treated with respect and care. The company is an equal opportunity employer committed to reasonable accommodations and compliance with applicable laws to foster a supportive work environment. Overall, this role offers a fantastic opportunity to grow your leadership skills, make a positive impact in your community, and contribute to a globally recognized brand committed to quality and social responsibility.
The company prides itself on its inclusive culture, advancement opportunities, and comprehensive benefits, making it an employer of choice for thousands of partners (employees) across the globe. Starbucks places significant focus on the growth and development of its partners with access to educational opportunities and a robust support system designed to empower team members at every stage of their career.
The role of a Shift Supervisor at Starbucks Coffee Company is essential in supporting the smooth operation of a coffeehouse while ensuring an exceptional customer experience. As a Shift Supervisor, you will lead with both craft and heart, managing day-to-day store operations and inspiring your team to deliver the highest standard of coffee and service. This position involves overseeing the preparation and service of beverages and food products while maintaining store safety, quality, and operational policies.
In addition to managing store functions, the Shift Supervisor serves as a leader who coaches and empowers team members, coordinates shifts, and ensures a positive team environment. You will have the opportunity to interact directly with customers, address their needs efficiently, and help foster a community atmosphere that is both inviting and vibrant. Your leadership will play a critical role in creating memorable experiences for customers and partners alike.
Starbucks offers more than just a job; it provides a pathway for career advancement with industry-leading benefits. Partners enjoy access to comprehensive medical, dental, and vision insurance, paid time off, retirement plans with employer matching, and educational benefits including 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. The compensation is competitive and reflects the company’s geographic and role-based standards, with individual pay decisions based on experience and the specific job position.
Joining Starbucks as a Shift Supervisor means becoming part of a team that values diversity, equity, and inclusion, where every partner and customer is treated with respect and care. The company is an equal opportunity employer committed to reasonable accommodations and compliance with applicable laws to foster a supportive work environment. Overall, this role offers a fantastic opportunity to grow your leadership skills, make a positive impact in your community, and contribute to a globally recognized brand committed to quality and social responsibility.
Job Requirements
- maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including mornings evenings weekends nights and holidays
- meet store operating policies and standards including quality beverages and food cash handling and safety with or without reasonable accommodations
- six months of experience interacting with and fulfilling customer requests
- prepare and coach food and beverages to standard or customized recipes
- six months experience delegating tasks or coordinating multiple employees
Job Qualifications
- minimum six months experience interacting with customers
- at least six months experience delegating or coordinating tasks for two or more employees
- strong interpersonal skills
- effective oral communication
- ability to work as part of a team
- knowledge of the retail environment
- ability to build relationships
Job Duties
- lead and coach team members during shifts
- oversee preparation and quality of food and beverages
- ensure store safety and security
- manage cash handling and store operations
- maintain consistent attendance and punctuality
- delegate tasks and coordinate activities of employees
- provide excellent customer service and foster a welcoming environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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