SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established American restaurant and grocery store chain renowned for its commitment to quality food and exceptional customer service. Operating primarily in the Midwest and Southern United States, Braum's combines a unique store layout that includes a grocery market with a fresh food service area, offering customers both convenience and fresh, high-quality products. The company prides itself on fostering a positive work environment where employees have opportunities for growth and development while delivering a memorable dining experience for guests. Braum's emphasizes a strong set of core values, including integrity, teamwork, and customer satisfaction, which are ingrained in every aspect of its operations and corporate culture.

The Shift Supervisor position at Braum's is a pivotal management role essential to maintaining the brand's high standards of service and operational excellence. As a Shift Supervisor, you will be responsible for overseeing day-to-day operations during your shift, ensuring that all team members work cohesively to deliver outstanding customer experiences and maximize sales. This role demands a dynamic, motivated leader with at least one year of experience in the food service or retail industry, capable of coaching and mentoring staff while upholding the company’s mission and vision.

Your daily responsibilities will include managing the food service, grocery market, and fountain sales functions during your shift, closely monitoring inventory levels, equipment maintenance, safety standards, and cleanliness. You will play a key role in implementing and enforcing store policies and practices, ensuring compliance with all operational procedures and customer service protocols. Furthermore, the Shift Supervisor acts as a positive role model and motivator, promoting a culture of trust, respect, and continuous improvement among the store crew.

Braum's offers a competitive hourly wage from $14.50 to $15.00, reflecting an annual salary range of approximately $35,500 to $37,000. The position is structured around a rotating three-week schedule with an expected 45-hour work week, including workdays that may vary to meet operational needs. Reporting directly to the Assistant Manager, the Shift Supervisor plays an integral role in the leadership team, helping to build a successful work environment that drives customer satisfaction and business growth.

This role suits individuals who demonstrate strong customer focus, exceptional work ethic, a positive approach to team development, and the ability to communicate effectively with leadership and team members alike. Ideal candidates will have a high school diploma or GED, retail exposure, and must be at least 21 years old due to job responsibilities. Braum's is committed to equal opportunity employment, providing a comprehensive benefits package that includes medical, dental, and vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacations, and exclusive product discounts.

Joining Braum's as a Shift Supervisor means becoming part of a respected company dedicated to quality, service, and community values. It provides a rewarding career path for energetic and driven individuals who want to combine leadership with hands-on operational management in a motivating and supportive workplace. Braum's values the well-being of its employees, customers, and community and offers significant opportunities to advance through demonstrated performance and leadership capabilities.

Job Requirements

  • high school diploma or G.E.D.
  • minimum 1 year experience in food service or retail
  • must be at least 21 years old

Job Qualifications

  • high school diploma or G.E.D.
  • minimum 1 year experience in food service or retail
  • ability to build a successful team by building an environment of trust
  • positive approach to training, developing and interacting with all team members
  • customer focus
  • organized, detailed and able to follow practices and procedures
  • ability to adapt to customer and employee needs as well as store environment conditions
  • can communicate effectively with leadership team members
  • work ethic with high standard for integrity
  • follow-up and follow-through discipline
  • initiate action and achieve goals
  • retail experience

Job Duties

  • teach, coach and provide leadership to the store crew members
  • maximize store sales through customer satisfaction and food quality
  • oversee the shift operations of Braum’s food service function, grocery market and fountain sales
  • actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • share in responsibility for ensuring that Braum’s store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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