
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Main Event Entertainment is a prominent entertainment company known for providing a vibrant and enjoyable atmosphere combining dining, games, and events for families and groups. As a leading entertainment destination, Main Event specializes in offering a variety of activities including bowling, laser tag, arcade games, and fantastic dining options. The company is focused on creating memorable experiences for guests by blending fun, food, and entertainment into a unique venue. With locations across multiple states, Main Event is recognized for its family-friendly environment and commitment to exceptional customer service. The company values a team-oriented culture, innovation, and continuous improvement to maintain its position as a top choice for entertainment and social gatherings.
The Shift Supervisor role at Main Event is a dynamic leadership position essential to maintaining the smooth operations of the center during assigned shifts. This role requires the supervisor to be responsive and empathetic to guest needs, drive innovation on the floor, and foster a positive, collaborative work environment among team members. As a Shift Supervisor, you will be deeply knowledgeable about the inner workings of the operations at Main Event and expected to contribute by supporting various departments as needed. The position involves a balance of managerial tasks, guest interaction, and operational oversight to uphold the company's standards for service and safety. This role is suited for individuals passionate about customer service, leadership, and career progression within a lively and fast-paced environment. The employment type is typically hourly, with compensation ranging from $10.25 to $17.25 per hour, offering a competitive wage based on experience and performance. Overall, the Shift Supervisor plays a critical part in creating an amazing guest experience while ensuring staff are motivated and well-guided to uphold Main Event's core values.
The Shift Supervisor role at Main Event is a dynamic leadership position essential to maintaining the smooth operations of the center during assigned shifts. This role requires the supervisor to be responsive and empathetic to guest needs, drive innovation on the floor, and foster a positive, collaborative work environment among team members. As a Shift Supervisor, you will be deeply knowledgeable about the inner workings of the operations at Main Event and expected to contribute by supporting various departments as needed. The position involves a balance of managerial tasks, guest interaction, and operational oversight to uphold the company's standards for service and safety. This role is suited for individuals passionate about customer service, leadership, and career progression within a lively and fast-paced environment. The employment type is typically hourly, with compensation ranging from $10.25 to $17.25 per hour, offering a competitive wage based on experience and performance. Overall, the Shift Supervisor plays a critical part in creating an amazing guest experience while ensuring staff are motivated and well-guided to uphold Main Event's core values.
Job Requirements
- 21 years plus of age
- a desire for a management career with Main Event
- solution oriented with the ability to problem solve in an ever-changing environment
- an attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast-paced environment
- excellent customer service and employee relation skills
Job Qualifications
- 18 months plus with Main Event or 2 years plus in a supervisory role
- friendly, professional demeanor
- ability to create an amazing guest experience
- valid Alcohol Seller/Server and Food Handler Certifications
Job Duties
- maintaining the center's appearance through established facility cleanliness standards
- holding yourself and others accountable for creating a culture of high performance
- ability to expand job responsibilities and collaborate with others to generate ideas and improve processes
- attending weekly manager meeting
- communicating clearly and effectively in a variety of mediums using both verbal and written skills
- being responsive and empathetic to guest needs
- maintains guest focus while driving improvement and innovation
- recognizing core competencies of Main Event and makes decisions to protect the brand
- representing Main Event in a professional manner when conducting business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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