SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established, family-owned restaurant and food retail company known for its fresh and high-quality products, ranging from dairy to bakery and prepared foods. Founded with a mission to provide superior customer service and exceptional food quality, Braum's has become a trusted name in the food service industry. The company prides itself on maintaining a friendly, welcoming atmosphere in its stores and fostering a strong team environment where employees can grow and thrive. As a business that combines both restaurant and grocery market operations, Braum's offers a unique work environment where employees gain experience in diverse aspects of food service and retail management. This diversity, in addition to Braum's commitment to its employees, makes it a top choice for job seekers looking for a rewarding and stable career.

The role of Shift Supervisor at Braum's is a critical leadership position designed for those who are positive, energetic, and eager for career growth. The position offers an hourly wage ranging from $14.50 to $15.00, translating to an annual salary between $35,500 and $37,000, making it a competitive role within the food service management field. This role is responsible for executing Braum's brand strategy while promoting the company’s vision, mission, and values to ensure a superior customer experience and maximize sales performance.

Shift Supervisors at Braum's lead by example, coaching and developing team members to ensure high levels of customer satisfaction and product quality. They actively oversee the shift operations of the food service functions, including the restaurant section and the grocery market with fountain sales. Monitoring inventory levels, equipment maintenance, safety protocols, and store cleanliness is essential to maintain operational excellence. Supervisors also uphold company policies and practices, ensuring they are implemented and followed consistently. This role requires a rotating work schedule based on a 3-week rotation with approximately 45 hours per week, demanding flexibility, strong leadership skills, and the ability to adapt to changing store environments and customer needs. Reporting directly to the Assistant Manager, the Shift Supervisor is a pivotal link between the leadership team and store crew, fostering communication, trust, and organizational success.

Ideal candidates for this position are those with at least one year of relevant experience and a strong work ethic characterized by integrity and a positive approach to leadership and teamwork. Customer focus and the ability to build and maintain a successful, motivated team environment are essential. Excellent communication skills, organization, attention to detail, and a commitment to following procedures are required to thrive in this role. Additionally, candidates must possess retail experience, have at least a high school diploma or GED, and be at least 21 years old. Braum’s offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement planning with a company match, short-term disability insurance, paid vacations, and employee product discounts. Braum's is an equal opportunity employer, and candidates are required to undergo a criminal background check and job-fit assessment during the onboarding process.

Job Requirements

  • High school diploma or G.E.D.
  • minimum one year of experience in food service or retail supervision
  • must be at least 21 years old
  • ability to communicate effectively with team members and leadership
  • strong work ethic with high standards for integrity
  • ability to adapt to customer and employee needs
  • commitment to follow company policies and procedures

Job Qualifications

  • Minimum one year of relevant experience
  • high school diploma or G.E.D.
  • retail experience
  • strong communication skills
  • ability to lead and develop a team
  • organized and detail oriented
  • positive attitude towards training and team interaction

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • maximize store sales through customer satisfaction and food quality
  • oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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