Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Performance Based Incentives
credit union memberships
Payroll deduction plan
One on one training

Job Description

Wendy's is a leading global fast-food restaurant chain known for its commitment to quality food and exceptional customer service. Established in 1969, Wendy's has grown to become one of the most recognized and trusted brands in the quick-service restaurant industry, serving millions of customers daily with fresh, made-to-order menu items. Wendy's prides itself on its square-shaped hamburgers, fresh ingredients, and innovative menu options tailored to satisfy diverse customer preferences. The company continues to emphasize a strong culture of integrity, respect, and excellence, making it an attractive employer for individuals seeking growth and development in the fast-food industry.

At the Jacksonville, NC location on 6995 Western Boulevard, Wendy's is currently hiring Shift Supervisors who are dedicated to upholding the same high standards of quality and customer service that the brand is synonymous with. This role involves providing functional guidance and leadership to crew members, which includes delegating assignments, instructing team members, and ensuring follow-through on tasks to maintain smooth and efficient restaurant operations. The Shift Supervisor acts as a key intermediary between management and crew, ensuring that all operational procedures and food safety standards are consistently met.

The position is part of one of Wendy's franchise-operated restaurants, which means that compensation, benefits, and career programs may vary but still adhere to the brand's requirements and standards. This opportunity is ideal for individuals who thrive in fast-paced environments and are passionate about team leadership and customer satisfaction. Shift Supervisors participate in essential corporate training programs such as the Wendy's Management Institute and the ServSafe Food Safety Certification to develop their management and operational skills further. They play a critical role in fostering a safe, positive, and productive work environment, while also ensuring compliance with company policies and procedures.

Shift Supervisors at Wendy's enjoy competitive wages and a comprehensive benefits package that includes health, dental, vision, and life insurance, as well as a 401(k) plan with company match. Additional benefits like paid vacation, payroll deduction plans for shoes, credit union memberships, performance-based incentives, and personalized one-on-one training are offered to support both professional and personal growth. This role offers not just a job, but a potential career path within a supportive and dynamic team committed to excellence in the food service industry.

Applicants must be at least 18 years old and possess a high school diploma or GED. They should have the ability to learn and apply Wendy's standard operating procedures and corporate training materials efficiently. This role is perfect for those eager to develop leadership capabilities and contribute meaningfully to the success of a popular restaurant brand. Interested candidates are encouraged to apply through the provided digital channel for a chance to join the Wendy's family and make a significant impact in their local community.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • Ability to learn and apply Wendy's standard operating procedures
  • Ability to complete recommended corporate training programs
  • Must comply with Human Resources policies and procedures
  • Ability to work flexible hours including weekends
  • Good communication and interpersonal skills

Job Qualifications

  • High school diploma or GED
  • Ability to learn and apply standard operating procedures
  • Completion of crew positional training program preferred
  • Successful completion of Wendy's Management Institute training preferred
  • ServSafe Food Safety Certification preferred
  • Strong leadership and communication skills
  • Ability to work in fast-paced environment

Job Duties

  • Provide functional guidance to crew members including delegation of assignments
  • Instruct and follow through on team tasks to ensure smooth operation
  • Enforce compliance with company standards and food safety regulations
  • Complete required corporate training programs including Wendy's Management Institute and ServSafe certification
  • Support the management team in maintaining operational excellence
  • Monitor crew performance and provide feedback
  • Foster a positive and productive work environment

Job Criteria

Experience

Entry Level (1-2 years)


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