Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Tasty Chick'n is a vibrant and rapidly growing restaurant brand dedicated to delivering delicious, high-quality chicken dishes while providing exceptional customer service in a friendly and welcoming environment. Located at 3 Old Kings Road in Palm Coast, FL, this location operates under the Tasty Chick'n brand, known for its commitment to excellence and a unique blend of tradition and innovation in the fast-casual dining sector. As part of a well-established restaurant chain, Tasty Chick'n prides itself on maintaining strict standards in food safety, service quality, and operational efficiency to ensure every guest has an outstanding dining experience. The restaurant culture is strongly rooted in its Guiding Values, focusing on employee development, community involvement, and continuous improvement, which aligns with its dynamic growth strategy and dedication to customer satisfaction.
The Shift Supervisor role at Tasty Chick'n is a critical leadership position reporting directly to the Restaurant General Manager in the Operations Department. This non-exempt role is designed for individuals who are passionate about restaurant management and eager to impact all facets of restaurant operations positively. The Shift Supervisor will play an essential part in supporting the general manager by controlling production targets and enforcing the implementation of the brand’s vision and mission on every shift. This involves overseeing compliance with company standards in customer service, food safety, facilities maintenance, and financial accountability throughout the shift.
The successful candidate will be responsible for training, coaching, and supporting top talent within the restaurant team to achieve exceptional results in key areas such as people management, customer service, sales, and profitability. Embracing leadership responsibilities, the Shift Supervisor will lead by example, role-modeling Tasty Chick'n's Guiding Values and fostering a high-performance culture. Key duties include executing performance management, ensuring all shifts are adequately staffed across all day parts including weekends and overnight, resolving complex customer issues, monitoring inventory and metrics, and assisting with marketing and sales initiatives. The role requires a flexible schedule and the willingness to adapt to the dynamic restaurant environment, including the possibility of traveling to other locations for support and training.
Qualifications for this role include ServSafe certification or equivalent food safety credentials, training in conflict resolution, and at least one year of supervisory experience in restaurant operations or a related field. Familiarity with point-of-sale systems, inventory management, and marketing practices is highly valuable. The position also demands excellent communication skills, problem-solving abilities, and a commitment to fostering an inclusive, team-oriented atmosphere. The Shift Supervisor will support compliance efforts, ensuring the restaurant adheres to all federal, state, and local regulations, maintaining a safe and welcoming environment for both customers and staff.
This is an excellent opportunity for driven individuals seeking to advance their career in restaurant management with a respected brand that values leadership, teamwork, and operational excellence. Competitive salary and a comprehensive benefits package make this role ideal for motivated professionals ready to contribute to a dynamic and supportive work environment.
The Shift Supervisor role at Tasty Chick'n is a critical leadership position reporting directly to the Restaurant General Manager in the Operations Department. This non-exempt role is designed for individuals who are passionate about restaurant management and eager to impact all facets of restaurant operations positively. The Shift Supervisor will play an essential part in supporting the general manager by controlling production targets and enforcing the implementation of the brand’s vision and mission on every shift. This involves overseeing compliance with company standards in customer service, food safety, facilities maintenance, and financial accountability throughout the shift.
The successful candidate will be responsible for training, coaching, and supporting top talent within the restaurant team to achieve exceptional results in key areas such as people management, customer service, sales, and profitability. Embracing leadership responsibilities, the Shift Supervisor will lead by example, role-modeling Tasty Chick'n's Guiding Values and fostering a high-performance culture. Key duties include executing performance management, ensuring all shifts are adequately staffed across all day parts including weekends and overnight, resolving complex customer issues, monitoring inventory and metrics, and assisting with marketing and sales initiatives. The role requires a flexible schedule and the willingness to adapt to the dynamic restaurant environment, including the possibility of traveling to other locations for support and training.
Qualifications for this role include ServSafe certification or equivalent food safety credentials, training in conflict resolution, and at least one year of supervisory experience in restaurant operations or a related field. Familiarity with point-of-sale systems, inventory management, and marketing practices is highly valuable. The position also demands excellent communication skills, problem-solving abilities, and a commitment to fostering an inclusive, team-oriented atmosphere. The Shift Supervisor will support compliance efforts, ensuring the restaurant adheres to all federal, state, and local regulations, maintaining a safe and welcoming environment for both customers and staff.
This is an excellent opportunity for driven individuals seeking to advance their career in restaurant management with a respected brand that values leadership, teamwork, and operational excellence. Competitive salary and a comprehensive benefits package make this role ideal for motivated professionals ready to contribute to a dynamic and supportive work environment.
Job Requirements
- ServSafe certification preferred
- training in customer service and conflict resolution is advantageous
- at least one year experience in restaurant operations or food service management
- proven supervisory experience in restaurant or retail
- ability to train and develop employees
- familiarity with POS systems
- knowledge of inventory management and cost control
- willingness to work a flexible schedule including nights, weekends, and holidays
- ability to travel to other locations as needed
- strong communication and problem-solving skills
- ability to lead and motivate a team
- effective time management
- attention to detail and adherence to food safety standards
Job Qualifications
- ServSafe certification preferred
- training in customer service and conflict resolution is advantageous
- minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- proven track record of success in a supervisory role within the restaurant or retail environment
- experience in training and developing employees, showcasing the ability to enhance team performance and productivity
- familiarity with point-of-sale (POS) systems and restaurant management software to streamline operations and improve customer service
- previous experience in inventory management and cost control practices to support profitability and efficiency
- exposure to marketing initiatives and promotional activities to enhance sales and customer engagement
- continuous improvement mindset, actively seeking opportunities for personal and team development through workshops, seminars, or online courses
- participation in industry-related professional organizations or networking groups that enhance knowledge of current trends and best practices in the restaurant industry
Job Duties
- Demonstrate Tasty Chick'n's Guiding Values while assisting the Restaurant General Manager in building high-performing employees by training, coaching, and recognizing A+ talent utilizing Tasty Chick'n's tools and processes
- execute the Performance Management process consistently to ensure employees are set up for success and held accountable
- partner with the Restaurant General Manager to resolve all employee relations activities while maintaining legal compliance in the restaurant
- work a schedule to ensure that all day parts are being observed, i.e., opening, lunch, dinner, overnight, and weekends
- drive a customer-focused culture by serving as a role model in resolving serious customer issues
- coach and assist the Restaurant General Manager in holding all service team members accountable for core operational procedures through the use of the OSM and Company systems
- assist the Restaurant General Manager in monitoring metrics and inventory management
- ensure that food safety standards are met through direct observation while running shifts
- partner with the General Manager to ensure that restaurant projections and marketing initiatives are in place and being implemented
- partner with the Restaurant General Manager to analyze inventory and controllables on a continual basis and take specific corrective action to meet or achieve margin and cost of goods targets
- assist the Restaurant General Manager in ensuring that the restaurant is compliant with Federal, State, and Local requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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