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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
flexible scheduling
Opportunities for advancement
fun work environment
Vacation pay
Medical Coverage
dental coverage
vision coverage
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and commitment to customer satisfaction. Founded by Dave Thomas, Wendy's has grown significantly since its inception and continues to be a prominent player in the quick-service restaurant industry. The brand is renowned not only for its signature square-shaped beef patties but also for its commitment to excellent customer service and innovative menu offerings. Wendy's operates through a combination of company-owned locations and franchised restaurants, allowing it to deliver consistent quality and service across various markets.
One of the prominent franchise groups operating Wendy's locations is ... Show More
One of the prominent franchise groups operating Wendy's locations is ... Show More
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or equivalent
- Have at least 6 months of restaurant, retail, customer service focused, or equivalent experience
- Be able to multi-task while maintaining composure
- Give and take direction effectively
- Work well in a team environment
- Have a strong service focus
- Have or be willing to obtain ServSafe certification by end of training
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months experience in restaurant, retail, or customer service roles
- Strong leadership and team management skills
- Ability to multi-task and work effectively under pressure
- Commitment to providing exceptional customer service
- Willingness to obtain ServSafe certification
- Demonstrated ability to model company values and foster a positive work environment
Job Duties
- Provide daily leadership and mentorship to team members to ensure operational goals are met
- Manage restaurant operations in designated shift manager role - open and close, back of house, or guest experience
- Ensure high levels of customer satisfaction by maintaining quality and service standards
- Train and develop team members through the Wendy's Shift Manager development program
- Oversee multi-tasking responsibilities while maintaining composure and teamwork
- Enforce compliance with food safety standards including obtaining ServSafe certification
- Support a positive and fun work environment promoting employee engagement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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