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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Paid training
flexible schedule
Career development opportunities

Job Description

Located at 11935 Rosedale Hwy in Bakersfield, CA, this opportunity is a part of a well-established quick-service restaurant franchise recognized globally for its iconic brand and commitment to quality. This KFC franchise operates independently under the guidance of a dedicated franchisee who manages all employment aspects independently. Known for serving delicious and freshly prepared meals, the restaurant prides itself on exceptional customer service and fostering a collaborative team environment. The franchisee offers a welcoming workplace where each employee’s contribution directly impacts the guest experience and overall restaurant success.

The Shift Supervisor position is a pivotal leadership role within this dynamic fast-paced restaurant setting. This role serves as an introduction and gateway into broader restaurant management careers for ambitious individuals eager to develop their leadership skills and operational expertise. As a shift supervisor, you will be accountable for the performance of your team during your shift, directly influencing guest satisfaction, operational efficiency, and profitability. Working closely with the Restaurant General Manager, you will help drive restaurant goals related to team development, operational metrics, and financial performance.

This position requires a hands-on leader who takes pride in creating a positive and motivating team atmosphere. Responsibilities include effectively communicating business goals, promotions, and updates to the team while ensuring every guest receives a top-notch experience characterized by friendly service, a clean environment, and hot, fresh meals. Leadership here is about mentoring, motivating, and leading by example — fostering a family-like culture that values customer service and team spirit. Candidates with a goal-oriented mindset who thrive in a fast-paced environment will find this role rewarding and growth-oriented.

Success factors for the role include high accountability for results, flexible work hours, punctual attendance, and maintaining enthusiasm even in busy times. Shift Supervisors should expect to engage in physical tasks such as lifting items weighing between 25 to 85 pounds, standing for extended periods, and working safely around hot equipment. Additionally, handling cash, reading menus and training materials, and maintaining confidentiality of company procedures are essential aspects of the job.

This position offers a valuable stepping stone into restaurant management within one of the world’s most recognized food brands. The shift supervisor role is designed for individuals who want to grow their career, learning the ins and outs of restaurant operations while contributing meaningfully to the success of the team and enhancing the guest experience. If you have a passion for leadership, customer service excellence, and seek to work in an energetic environment, this role provides a solid foundation to advance in your hospitality career. The franchisee values an inclusive approach to hiring, encouraging candidates from diverse backgrounds to apply and offering accommodations for disabilities throughout the application process.

In summary, joining this KFC franchise as a Shift Supervisor means becoming part of a dedicated team that values motivation, accountability, and the pursuit of business excellence. You will gain firsthand leadership experience, develop operational skills, and play a critical role in maintaining the high standards of this renowned brand while positioning yourself for future management opportunities within the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • prior supervisory or leadership experience in a restaurant or similar environment preferred
  • ability to lift 25 to 85 pounds
  • extended standing capability
  • normal hearing range
  • punctual and flexible work hours
  • ability to handle cash
  • ability to read and understand menus, manuals, and training materials
  • commitment to safety and cleanliness
  • enthusiastic and positive attitude
  • willingness to work in confined spaces
  • capacity to maintain confidentiality of company operations

Job Qualifications

  • Strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • goal-oriented approach with a passion for customer service
  • previous experience in a fast-paced restaurant environment preferred
  • ability to motivate and mentor staff
  • basic cash handling skills
  • knowledge of safety and sanitation standards
  • willingness to learn and grow into broader management roles
  • manual dexterity and physical stamina for standing and lifting
  • ability to maintain confidentiality

Job Duties

  • Direct ownership of team results and guest experience impact
  • support the Restaurant General Manager in achieving restaurant goals related to team development, operations metrics, and profitability
  • communicate goals, promotions, and business updates effectively
  • provide a top-notch guest experience including friendly interactions, cleanliness, and quality meals
  • lead a positive and collaborative family environment
  • motivate and mentor team members
  • maintain safety and compliance with company procedures

Job Criteria

Experience

Entry Level (1-2 years)


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